Question about Philips MP3 & Digital Media Players

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Mp3 turns on but it will not turn off with out useing the reset button and when it is on it will no go past the GoGear screen and none of the buttons do anything

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  • David Simpson May 11, 2010

    Could be that you have corrupt firmware.



    I'll need to know the exact model number to help further.

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Cleared

Posted on May 28, 2008

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1 Answer

My Gogear Raga is "stuck"


I just had the same problem now and what I did was hit the reset button. I did this out of desperation as I was not home when this happened. Luckily, when I turned it back on, all my files are still there!

Yaaaay! :D

Aug 30, 2011 | MP3 & Digital Media Players

1 Answer

The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

My GoGear 8G wont come on


1. On you computer, ensure that Philips Device Manager is running.
2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen).
3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously).
4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.

edit:

video: http://video.google.com/videoplay?do...56814975105076

Jan 15, 2009 | Philips GoGear SA5285/37 Digital Media...

2 Answers

On screen prompts/music/video lists view as dots


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Oct 12, 2008 | Philips GoGear Flash MP3 Player

1 Answer

Philips HDD6330 - Dead?


WARNING: this process will erase all songs off the GoGear.

Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).

Good To Go (Gear)!

-Tha Mp3 Doctor

Mar 29, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

FROZEN!!


First, try resetting the GoGear. Make sure the GoGear is on, if possible. Use a small paperclip or other device and press it into the reset hole. If the reset doesn't work, then:
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Jan 19, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My philips mp3 wont work


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 02, 2007 | Philips HDD1630 MP3 Player

2 Answers

Phillips Go Gear HDD6330/17


try the reset by holding down the on/off switch nd then hold the volume + button. it might help

May 19, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

Mp3 wont load fully


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 06, 2006 | Philips GoGear HDD1850 MP3 Player

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