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Trouble shooting Digital Handycam dcr-trv350 NTSC digital 8

Hello -

I have the above digicam - i lost the brochure. I'm unable to record at all - no image is showing up on the lcd screen. It records but you can't see anything on the monitor or the viewfinder while recording - it's just a blank screen. what could be the problem?

thank you


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  • 4 more comments 
  • judy3276 Dec 05, 2008

    ack, I have the same problem. It worked when I put it away, it's been dry, unjostled and clean...what caused this?

  • gbpt Jan 02, 2009

    Have same problem, can see already shot video on view vinder, but can not record video. The audio records.

  • Anonymous Feb 01, 2009


  • momoffourdsl Mar 20, 2009

    Not getting any picture at all on screen when recording but get audio. Was working fine when put it away and now not working. Can view old tapes no problem on it but unable to get new things recorded.

  • Anonymous May 23, 2009

    Same here, was working when I last used it. Put it safely aside from some days, and now no display in the view finder. I can playback old recorded content. Not able to record any new content.

    The camera does not display any diagnosis codes too.

    Not sure how this could happen? Guess I am not the only one with this problem :(.

  • kerry girl May 26, 2009

    Not recording with picture only audio...and can playback old tapes too. Fine one day...not the next?



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SOURCE: multi-coloured vertical lines on LCD screen and view finder

Hello, there is a chance for the Sony recall. Please contact your nearest Authorized Sony Service. If you need more info please advice.

Posted on Mar 21, 2007


SOURCE: Sony DIgital Handycam DCR TRV110E 3 solid bars across image

your heads need to be cleaned with a cleaning minidv tape. about $20 for one of them, otherwise you will need to fork out a bit of cash to get the heads replaced... probably better jut buying a new camera - a hardrive one!

Posted on Nov 16, 2007

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Following Sony web link has news to help you in this problem.

Posted on Jun 12, 2008

  • 827 Answers


Here's the USB driver for your camera:

Click download (middle of page) . Run this driver . After that connect your handycam. Now your pc will recognize your handycam and be ready to use.

Good luck !

Chris (ziraffa)

Posted on Dec 26, 2008

  • 2794 Answers

SOURCE: DCR-TRV350 Sony Handycam won't load pictures to Vista

You need to purchase a video editing software program. If you have a usb or dv port on your computer you will need a firewire card on your computer or a spare usb port.

Pinnacle Studio will work with Vista. Once the software is installed and the camera is tuned on, A dialog box will appear asking to run Pinnacle Studio. Go into capture mode to copy the video to your hard drive.

Posted on Jan 05, 2009

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