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Home | Motorola | SB5100 SURFboard DOCSIS 2.0 Cable Modem (50... | Motorola SB5101 Mod...
Motorola SB5100 SURFboard DOCSIS 2.0 Cable Modem
Problem for Motorola SB5100 SURFboard DOCSIS 2.0 Cable Modem...

Motorola SB5101 Modem disconnects




By jenerickson on May 18, 2008

" "
From time to time I get kicked off the internet. The only thing that seems to solve the problem is disconnecting and reconnecting the power cord to the modem. Any idea what the problem is?
Comments:

May 26, 2008

- PC activity blinks constantly, the rest are solidly on (with the exception of Standby)

May 26, 2008

- ...can't believe I was about to replace the modem! Thanks!!
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Clarification Request

Posted by steveaug on May 23, 2008

Do you see the DSL and internet light blinks while getting disconnected from internet?

What is the light status after disconnecting...

Thank you

Same Problem

Mar 22, 2009

-   same -   Guest

Aug 03, 2008

-   My cable modem is approximately 18 months old. Over the past 2-3 months I have been getting increasingly frequent spontaneous disconnects from the internet. All modem lights except the power light go out and then come back on one by one with spontaneous reconnection to the internet. It seems to be more frequent with higher bandwidth requirements such as viewing Youtube videos or listening to Sirius internet radio. My cable company, COX, came out and checked their lines and boosted the signal a bit. This hasn't helped. Could the modem be failing? THX Mike Bishop -   mayodoc

May 31, 2008

-   my modem is disconecting anytime it wants to... I checked the signal strength and it was fine but i get random disconnects...-   ZzXKa1zXX

Best Solution

posted on May 30, 2008
Very Helpful)

Guest
Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This dude is a genius I 2 had this problem and no its fixed

Solution #2

posted on May 26, 2008
Very Helpful)

steveaug
steveaug

Rank: Wiz 
Rating: 89%, 64 votes
* If you can connect after disconnecting power and reconnecting, it means there is formation of static charge on modem

* Check whether there is any cordless phone or any other satellite devices next to the modem. If so, move the modem 10 feet away.

* If your modem is placed on carpet, please place it on wooden desk

If this doesnt work, please dont rate me down, if it works, please rate me as fixya!!! lol...

Have a nice day!!!

Comments:

May 27, 2008

- Hi,

Your welcome and thanks for rating me high

Take care
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Solution #3

posted on Aug 14, 2008
Not Helpful)

Guest
Guest

Rank: Apprentice 
Rating: 0%, 0 votes
eat puched

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