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I have C7180 All-In-One printer, connected to Pavilion Media Center CPU, m8100y, w/ Vista Home Premium Edition X32. The printer no longer recognizes Toshiba digital camera chip. Printer works OK, but COPY function doesn't respond. What's needed to fix it?

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Hello there.

First of all i would try a newer version of the drivers as you are using Windows Vista. Please click here and download the 'HP Photosmart Full Feature Software and Drivers". While this is quite a big download, it contains the necessary drivers and software for use on Vista.

Please try this and if you still cannot COPY, get back to us.

Hope this helps.

Posted on May 18, 2008

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