Question about Hitachi 200GB External USB 2.0 Hard Drive

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Is my hard broken before i have got a chance to even use it?

Ihave just purchased a new computer along with a Hitachi 200 gb external hard drive, when i hook it up my computer will not reconize it and i have tried using multiple usb ports

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However rare, it is possible that you have a dead hard drive. I would try the hard drive on a different computer (one that has a known good set of USB ports). If that still does not work, take it back to where you got it and get a refund/replacement.

A couple of things you can look at:

1) Do you hear/feel the hard drive "spin-up" when you first turn it on ?

2) Does the hard drive come with an external power supply ? If so, it could be just the power supply that is shot. Check for tell-tale LEDs that would say whether it's working or not.

3) Have you tried different USB cables/USB ports ? Sometimes the front ports do not have enough juice to power a hard drive (if it's drawing power off the USB port). Sometimes switching to a USB port on the back of your computer is enough to solve the problem.

4) Make sure to eliminate as many superfluous components you can from your testing: don't plug the hard into a USB hub, plug it directly into an motherboard USB port (as mentioned above, the ones on the back).


Hope this helps.

Posted on May 18, 2008

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