Question about Motorola Mobility RAZR V3

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Buttons don't work

The only button that works is the red off button.The phone will still receive calls if it is closed

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  • Slayer57689 May 18, 2008

    None of my buttons will work either.

    Except i can turn it off.

    It's really strange and starting to really irritate me.

    It's a pretty new phone but the keyboard and side buttons wont work


  • gandon May 19, 2008

    No buttons would work except the off button, and it automatically dials number 7, and 9, and go on to voice record by itself, and starts deleting dialed calls. then it started working the next day for about 5 minutes, and stopped..
    I took care of it like a baby, never dropped, no scratches even. Should not have happened, very pissed.

  • viogil May 19, 2008

    My phone worked fine & then all of the sudden they stopped working. The key pad & the side buttons won't work. The only button that works is the red on/off button. I still receive phone calls but I'm unable to awnser them. Please help.

  • Anonymous May 19, 2008

    Same problem. Only the red button works to put it on. No asking foor SIM-code, just Hellomoto appears on the screen. To power off i have to remove the battery.

  • nmac May 23, 2008

    Have same problem. Neither the side buttons nor the key pad buttons. Can call using car bluetooth and can answer the phone when I get in coming calls. Nothing else works. Took it to AT&T and was told I would have to get a new phone! This phone is 2 years old.

  • Anonymous Aug 13, 2008

    none of my buttons work either! but my phone does work in my car when i use sync.... how annoying! It doesn't turn off unless i take out the battery.  

  • s_claffey Oct 19, 2008

    The only button my phone that functions is the red on/off button. Taking the battery out did nothing except bring up an "invalid battery" message, which went away upon another restart. Sometimes when I push the menu buttons, the voice record option comes up. I can receive calls, but can't answer them.

  • btrflyangel0 Nov 23, 2008

    the only button that works is the on/off button on my phone no matter what i do i've taken the simcard and the battery out and left it off over night and nothing works

  • doo dah21334 Jan 06, 2009

    my motorola razor wont do any button people can call me but i cant call out, and when its on it wont turn off unless i take out the battery, and when i put the battery back in i can turn it on, but thats it! PLEASE HELP!!!! : )



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  • 7,752 Answers

Try, or take it to a mobile service center to have it unlock there for a small fee.

1213joec - the flexcable on the phone needs to be replaced.

Slayer57689 - the flexcable needs to be replaced

gandon - you need to have a keypad flex file reloaded on the phone to get this problem fix.

viogil - replaced both the flexcable and the cable connected on the earpiece of the phone.

nmac - replaced both the flexcable and the cable connected on the earpiece of the phone.

Guest - keypad needs to be replaced and phone needs to be reflash.

Posted on Jun 02, 2008


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