Question about Compaq Presario 700 470024-192 Notebook

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Alps pointer device driver

I have many problems with my laptop mouse. I can't type without the mouse jumping around. It just goes crazy. I am tired of it. I looked at the problem devices and there is many logs of the mouse driver failing. I have contacted HP and they have no solution. When the computer was less than 15 days old, I took it back to best buy to return it. They told me they would charge me 15% for the return unless they could find a problem with my laptop. The nerd squad checked out the computer and they found no errors. Thinking the computer is fine, I took the laptop home. It still has the same problems. I cant stand using it. The computer is 4 months old and I have do not use it any longer. I am looking at Costco for another one.
I am thinking about fileing a complaint with the BBB. What can you do? I feel cheated and will never buy anything at best buy. I have a business of my own, and I let people know of my experience. This would never happen at costco or Fry's. What can you do? My email is pointer jumps around,and a error message pointer has stopped working looking online for a solution

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  • Anonymous May 20, 2008

    i have same jumps around..i think the mouse is too sensitive and you may be touching it by mistake when typing...i heard you can reset this sensitive tapping issue..try that

  • tango_intel Jul 15, 2008

    i have the same problem with my mouse and i also bought it at best buy. my mouse would always jump around and sometimes it would not react with the tap. the problem might be with best buy products.

  • smc_pest Aug 13, 2008

    I have the same exact problem and my laptop as well only have had for 4 months, bought from Best Buy


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Forget the alps touchpad driver its ****get a synpatics this ones for xp

Posted on Nov 08, 2011

  • graeme gibbons Nov 08, 2011

    forget the alps touchpad driver its ****get a synpatics this ones for xp


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Hi Friends,
Compaq Presario 700 PC Notebook's main problem is audio driver for win xp.
For Audio driver software you can visit a link by just
Click Here .
For any other problems with this Notebook you can
Click Here .

Posted on Jul 22, 2010

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ALPS pointer device driver. I imagine it works for nonDell laptops:

The software which allows you to set the sensitivity of your mousepad and touchpad is ALPS. Here is the link from the Dell site. There is as later version out, but the below is the latest signed off on by Dell: > Choose a Model > …. > Category > Mouse and Keyboards > Alps Driver

When it is installed, there is a little square computer monitor icon on the little strip of icons on the lower right of your screen. Double click to open. In the Hardware tab should be both your mouse and touchpad. Select one, make settings in other tabs, then select the otehr. In the Touchpad tab, uncheck the Draglock box . Click Touch Sensitivity, and pull down lower.

Posted on Feb 10, 2009

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Dont give much pressure or harder press over the area and on the keyboard on your laptop. If any pressure on top area will makes your touch pad to start working all laptop has it option to off it . Also make your mouse sensitivity very low - if you set it in high a small movement or any kind or pressure over that can make it on.

Posted on Jul 19, 2008

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If you experience a jumping cursor where it jumps from one line to another, go to this link and download the driver for ALPS pointing device. This is from Toshiba (thanks to them for having the most updated touchpad driver) but regardless of your computer, IT WORKS!!!

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If your cursor moves erratically on the screen (for example, if it jumps around the screen, moves at varying speeds, or selects items on its own), perform the following steps:
  1. Clean the surface of the touchpad with a dry, soft cloth to remove grease, sweat, moisture, or other liquids.
  2. Adjust the sensitivity of the touch pad:.
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    2. Click Printers and Other Hardware.
    3. Click Mouse.
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      Figure 1: Pointer Speed
    5. Under Select a pointer speed:, click to move the slider bar closer to Slow.
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    7. Check to see if the touch pad still behaves erratically.
  3. If the touchpad still caused the cursor to behave erratically, attach an external mouse to your computer and restart your computer. Use the external mouse to see if your cursor still moves erratically.

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