On our 22 month old Rangemaster Professional 110 gas cooker, we heard a loud shatter then the tinkling of glass as the pieces fell down inside the door. The oven had been used some 3 hours before. Any one know the reason for this, is it a manufacturer issue or just bad luck?
Thanks in anticipation.
Paul.
There are no holding screws on rangemaster oven door glasses, they are held on by clips, simple fact is that if you have a glass door it can shatter full stop, it can also seem like it has shattered for no reason whatsoever, they do that on any brand you care to mention, I can tell you though that Rangemaster acted on what they thought was too many doors shattering to make them better, its also worth noting that Rangemaster has a far lower threshold of faults than most other manufacturers, meaning that if there is a problem it doesnt usually last long, unlike some other brands....... and no, I am not a Rangemaster employee :-D
The problem is that the holding screws that secure the glass in place were most likely OVER TIGHTENED.All the screws around the support holders of the glass have to be tightened just right and the glass can cool off without the pressure that makes it pop.
629 views
Usually answered in minutes!
We have a Rangemaster Toledo XT and had exactly the same problem occur today! The cooker is just over 2 years old and was last used yesterday. For no apparant reason today the glass shattered.
We have contacted Rangemaster and even though the warranty has ran out they are replacing the glass at no cost. We feel that it is a known fault and therefore Rangemaster caused no problem with replacing it.
Thank you very much for answering my request, Rangemaster are coming out on a free of charge call to replace the glass, so we'll see what the engineer says then.
Paul.
i have a matsui electric cooker that is just over 12 months old. after being on for about 15 mins the glass on the inside off the door shattered. rang the support line asking wot would have caused this and he told me the heat ? could it be faulty glass
Soapy or anyone else can you please confirm the outcome of this matter. My Rangemaster 110 glass literally exploded all over the kitchen this morning and Rangemaster are wanting to charge over £200 for replacement when this is clearly a design fault with health and safety issues.
×