Question about Dell OptiPlex GX110 PC Desktop

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GX270 Problem started out locking up at mup.sys and giving an Thermal event error. I did the following: 1. Replaced the fan. 2. Removed CMOS battery for 15 minutes. 3. Reinstalled XP 4. Ran CHKDSK (from repair console). Now it won't boot up. Won't get to post. Acts like it wants to start (fan starts, HD SOMETIMES acts like it wants to start) but will not start. Was able to get it going for a few seconds and then nothing. HELP! mhclupe@gmail.com

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  • Roberta Smith
    Roberta Smith May 11, 2010

    when you boot .... look at the list of devices... you can hit the pause key when you get to that point.... does it recognize the hard drive properly ?

    it also appears to be a hardware related issue.... if you have a way check your power supply. also some nvidia related issues can cause this problem



    Robert

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1 Answer

Thanks for the response but I figured the problem out a couple of months ago (it was the mb).
Again, thanks for your response.
Regards,
Lupe

Posted on Sep 02, 2008

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Posted on Jan 02, 2017

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You have me at a loss

"Previous CPU fan failure", and What?

1) Was the Processor fan replaced?

2) Was the top of the Processor, and bottom of the Heatsink properly cleaned, and fresh, new Thermal Paste PROPERLY applied?

3) Is there a CMOS Error Code stored now?

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Just wanted to see if you were following along

Clarify further as to what the problem is.

Post back in a Comment.

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Thermal event won't ever allow computer to boot at all


"Computer unplugged from power, press the Power On button in, and hold it in. Hold it in for a count of 10 seconds. let go. Do this procedure two more times. (If the Power On LED lights up, do it again) What you are doing is clearing CMOS Error Codes. Check the Processor fan, check the Thermal Paste. Cheap as Thermal Paste is, and what it does for a job, best advice is to simply replace it. Need guidance post back in a Comment. Before beginning make sure the computer is unplugged from power, and you are FOLLOWING Anti-Static Precautions. Regards, joecoolvette"

Brian Packard;
"I cleared CMOS a few times (has jumper on board too) and even put new thermal grese on it....what finally did it was taking out the CMOS battery. As long as it's outl it works just fine, putting it back in causes an error again. Thank you all for your time however and I hope this post can help somebody else too."

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I have a Dell GX270 running Win XP Pro SP3. Couple of days back when I started the computer, it gave me an error message which says "Thermal Event and so fort". Press F1 to continue and F2 to run...


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Sounds like the CPU may not be seated properly, did you remove the processor when you replaced the cooler (Heatsync I assume you mean)?
Try powering down and unplugging. removing the heat sync removing the processor. Re-seating the processor making sure it falls into place. then re add the thermal paste(if needed) and heat sync. Check the memory and video card to make sure they are firmly in and then power back on and see if it will boot.
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It could be all 3 issues.

If you are somewhat skilled the first 2 are easy.

The last one can be fixed in many cases

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