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Protax DC500T Digital Camera (New)

Hi
I hope you can help me. I have recently bought a Protax DC500T camera. The LCD displays a small red hand at the top of the screen but you can't view anything through it (you cant see what you are pointing it at as its just blank....well black infact) Therefore I can't take any pictures with it. The battery is fully charged and it has a new 1GB SD Card in it. It worked for the first couple of hours when we first got it last week.....but then everything went blank on it. I hope this makes sense to you and that you can help us.
Thank you in anticipation.

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  • jimmcfadyen Apr 15, 2009

    The LCD displays a small red hand at the top of the screen but you can't view anything through it (you cant see what you are pointing it at as its just blank....well black infact) Therefore I can't take any pictures with it. The battery is fully charged and it has a new 1GB SD Card in it. It worked for the first couple of hours when we first got it last week.....but then everything went blank on it.

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I ha d the same problem and had to replace the lens as the shuutter was not opening so nothing could be seen, the camera was taking photographs of the inside of the shutter.

Posted on May 01, 2009

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Try replacing the SD card first..sometimes that can be a culprit.
If that does not resolve the issue, try tapping a corner of the camera on the palm of your hand a couple of times. (I hear swearing while doing this helps..LOL)
If neither of them works, then yu either have a faulty CCD sensor, or faulty connector ribbons to the LCD display. Since you said you just got the camera a week ago, if the first two solutions don't work, then you best get the camera replaced under warranty.

Hope that helps! Oh yes, please do not forget to assign a fixya rating as a show of appreciation for my help. Rating here are everything, you know :)

Cheers and good luck!
IrishDruid

Posted on May 18, 2008

  • Swilin Sampson
    Swilin Sampson Jun 15, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
    steps you took, etc. and I will assist you further as best I can.




    Thank you for understanding,

    IrishDruid




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TAKE THE LEN'S CAP OFF DOPEY

Posted on May 01, 2009

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Posted on Jan 02, 2017

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