Question about Maytag Neptune MDG5500AW Gas Dryer

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Heat stops after a few minutes, control board already replaced

Have a Maytag Neptune Dryer, Model number MDG5500AWW (gas). Last week (No lights on panel, no power when you hit the start button). Had a serviceman out who said it was the control board, showed it to us and could see visible brown marks at top of the control board (looks like a circuit board) where it looked like something blew. Total repair cost would be $293 ($170 part plus the labor).

The repairman plugged the old board back in because we probably weren't going to fix it and he said it started to work when he leaned on it, and in fact after he left it did work with the exception of the heat cutting out part way into the cycle (say, after about 5 minutes or so). My husband got ambitious and decided to try to fix it himself, located a circuit board for $170 and installed it. Things looked good, he thought it was working fine, but when I did laundry myself, I noticed the same problem with the heat. With sensor or timed heat it seems like it starts to heat up, when I stop the dryer and stick my hand in it feels very warm but then after more time it goes cold.

Thank you very much ~

Anne & Rik


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Thanks for the Chat session I hope I fixed your problem I would like to email you the complete service manual on your model if that is ok it will show you everything and how to break it down please post your email
Thanks Gary

Posted on May 19, 2008


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you can't get the board anymore,it's to old and the neptune washer that came with this dryer is the machine that put maytag out of bussiness,your better off just replacing the dryer, to many parts for this are unavailable so i wouldn't put a nickle into it.go here,put your model number in and you can look up all the parts on this machine
look at part number 5,you have to keep going down,this is what they do when parts are no longer available they take it out of order and move it down,but if you really want to keep this dryer and i wouldn't in case something else goes and you won't be able to get part you can google who rebuilds the boards,you send the board to them and they rebuild it.hope this helps you out.

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If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.

if you dryer is gas check out this gas no heat tip....

If you have an electric dryer, you can have many different things that can go wrong causing the dryer not to heat.

check out this electric no heat tip...



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1 Answer

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If you hear random beeping and a double beep sound when you are pressing a key it means that your problem is the keypad itself, not the board. The keypad on this model is the entire console (not a cheap part @ $200 but this was a very well built dryer so probably worth the repair). You most likely have one of the keys that is shorted out on the console that is causing all of your troubles.
Get yourself a new key-panel part number 33002536 and replace it and you should have your problems solved.
Good luck and please let me know if you have any other questions on this!!

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