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I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com
An Ocean on Cricket cant be flashed for picture text because Cricket uses MMS and there is no MMS Client in the Binary of the firmware on Helio phones because Helio phones use a different server-type to transmit their data. They use a MMSC/PictureMail based client. However a good flasher/tech can flash Internet/WAP on that Pantech Ocean.
It can NOT be fully flashed. I used to work for cricket. You will not get anything but calls and text. that is it. If you receive or try to send a pic message it will scrable your flash and your phone will start to power off automatically when you try to use it! You have an option to disable pic messaging, but as I discovered today, if you send an MMS from a cell phone instead of an SMS it will do the same thing, scramble your flash and your phone will power off after being on for a few seconds. Shop around for a Motorola Z6M. Great features for a cricket phone. OR the LG EnVY is a great phone to flast to cricket. It has the keyboard and I have NEVER had and issue with a FULL flash on that one. Happy hunting, try craigslist.org