Question about Plantronics 510 Voyager Headset - PLN-510 Headset

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Voyager 510 not working

I fully charged my voyager earpiece but it will not turn on....any suggestions?


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  • Anonymous Jun 11, 2008

    I have fully charged the product and it simply will not turn on or sync. The only time it shows life is when attached to charger but still will not sync with balcckberry curve.

  • Anonymous Jun 13, 2008

    I think I have the same problem. I have left mine plugged in for a while and the red LED blinks like it is charging, but the unit will not turn on.

  • Anonymous Jun 14, 2008

    same issue....fully charged... doesn't switch on or connect. any ideas as to what is happening or how to fix this issue?

  • Anonymous Jun 20, 2008

    Same here...funny that I had 2 of the same headsets do that to me on the same day.

  • solar456 Jun 24, 2008

    same thing, charged, phone is visible, followed instructions...



2 Answers

Same here

Posted on Jun 20, 2008

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The power on/off button is TINY and I missed it completely. It is immediately above the volume up/down button.

Press and hold it for a few seconds and see if you get a blue light on the mic bar. Same to turn off (red light).

To make unit recognizable to phones, etc press the teeny power button and the vol UP button at the same time. You should get rapidly blinking blue and red lights, which mean you can sync up.

Posted on Sep 07, 2008


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Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
If this doesn't work you may need to manually pair the earpiece to the base by pressing and holding the Listen Volume Adjust + Button and headset Call Control Button on the earpiece until the light on the mic boom flashes red and blue repeatedly. As above, the base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.

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With these units, if the earpiece battery is allowed to run down, it will switch off. When the earpiece turns off the base station starts to search for it, which is indicated by the flashing red power light. Also the blue light on the top of the base will turn off. The first step, which you have already done, is to charge the earpiece. Next, hold down the little black button that is on top of the earpiece for about 5 seconds. You should get a slow flashing blue light on the mic boom. Wait for about 10-20 seconds and the base should automatically find the earpiece. The red power light on the base will be steady and the blue light on top of the base will come on.

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