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Was the door left open for a long period of time.? Sometimes this causes so much ice that it re freezes and can't clear the drain. The only solution is to unplug and let sit with doors open for at least 24 hours. to get all the ice off the coils. Then use a pipe cleaner on the drain then use a turkey baster to force water through. then a mild bleach solution. Check the door gaskets if they are ripped or loose or the door warped and not sealing tight this will also cause this problem. If this still doesn' t solve the problem it is probably a defrost problem Usually the timer or defrost thermostat.
