Question about Canon Office Equipment & Supplies
Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.
One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner. If you get no light, then as mentioned before, then it will most likely be a service error.
Posted on May 21, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 25, 2011 | Canon CanoScan 8400F Flatbed Scanner
Oct 11, 2010 | Canon CanoScan 8400F Flatbed Scanner
Oct 10, 2010 | Canon CanoScan 8400F Flatbed Scanner
Sep 25, 2009 | Canon CanoScan 8400F Film Scanner
Aug 06, 2008 | Canon CanoScan 8400F Film Scanner
May 13, 2008 | Canon CanoScan 8400F Flatbed Scanner
Jan 31, 2008 | Canon CanoScan 8400F Flatbed Scanner
141 people viewed this question
Usually answered in minutes!