Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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  • grammie6 May 19, 2008

    mine won't print yellow so pictures are purple...

  • paintgal May 22, 2008

    I also put in new black ink cartridge and it will not print black but a light grey.

  • KTTex May 30, 2008

    same problem - black ink pages print out blank. I tried changing the ink and rebooting both the computer and the printer - to no avail. When I try aligning the print heads, the test page prints out great, but then the scanner cannot "see" the test page. Copying works fine. Help!

  • Anonymous Jun 07, 2008

    My 5500 will only print in light grey, no black, but on the calibration page it will do black, makes no sense.  I have removed the ink cartridges, and replaces, no solution, run ink jet cleaning program that is on the printer, no solution, re-calibrated in, no solution.  I have even removed the printer ink head cartridge and cleaned and replaced no solution, so I am going to call Kodak.

  • Anonymous Jun 11, 2008

    won't print

  • Jackbilly878 Sep 06, 2008

    Black Ink doesn't prinnt on easyshare 5500.

  • armstrong10 Sep 07, 2008

    I'm having the same problem with my 5500 not printing black.  any answers?
    I have a mac.

  • coachnic2 Oct 25, 2008

    I have the same problem, my printer will not print black ink. I've tried all the built in cleaning features

  • dlanphear Oct 26, 2008

    I can't print black text or images. I installed a new blak ink cart. and got the same results.

  • hazyhippie Oct 26, 2008

    having the same problem here.......very frustarting!

  • 34dude Nov 01, 2008

    Kodak EasyShare 5300 All In One Will Not Print Black Ink

  • frodeep Dec 17, 2008

    I cannot print black text or images on normal paper. I've bought new cartridges and performed every maintenance option available for the printer. For some reason it prints perfectly ONLY on Kodak Glossy Professional photo paper...that is not cool. I've researched to find that other users with similar problems contacted Kodak & received a new print head to fix the problem. Now its my turn...

  • Anonymous Dec 26, 2008

    I'm on my 2nd AIO-5500 printer and I just installed it's 2nd print head. AGAIN!;--- It does not print black!!!

  • Anonymous Dec 27, 2008

    Same problem... Anyone know of a solution?

  • Anonymous Dec 30, 2008

    Printer won't print black, other colors print fine, I even changed my black ink cartridge and did the cleaning thing.....

  • toonie3822 Jan 14, 2009

    same thing. I've been through all the troubleshooting, changed cartridges, etc, etc. The ink may be cheap, but this was an expensive machine and is JUST over one year old and not under warranty. PLEASE, PLEASE help!!!

  • Anonymous Jan 23, 2009

    I have the same problem with this all-in-one printer... I bought a pair of new cartridges but still blank is not printing...



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It sounds like the print head is not functioning. If you have taken it out and cleaned it already (the print head) and it still doesn't work you will have to call kodak to request a new print head. They will ship one to you free of charge. If you let them know about how much ink you have wasted from cleaning they will also send you new ink cartridges. They may ask you to perform all the steps from the troubleshooting guides again, just do it again. They seem to follow a script when calling for support so just humor them by doing the same things you have already done a dozen times.
Kodak needs to start selling the print heads at Best Buy right next to the ink cartridges! It seems like tons of people have had the same issues with the print heads.

Posted on Jan 20, 2009

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Cannot print black ink words onto paper

Posted on Dec 22, 2008


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1 Answer

My printer could not print out the Black words even though the Black Ink is full. How could i solve this problem ?

The problem is that the printhead of your printer or your cartridge is too clogged, try to open it up. If this does not manage to make it work, change the cartridge orprinthead

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I have to print a word document in black. Because I have no yellow ink, the printer won't print anything. I have tried everything and just want to print a simple one page document and I have plenty of...

here's a solution i came across when dealing with the same problem. apparently the printer expects all of the cartridges to be full and has a sensor to make sure they are even when only printing black. hope this helps!

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I would like to print some color pictures in black & white but I cant get it to do it. Any ideas

The black ink produces dark images while color ink produces multicoloered images. Once pictures that appear in color on the computers word documents are dispensed for printing, the color ink makes possible requests. It is impossible to request black charaters from colored ink on the printer.

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I gave my dauther a kodak 5500 printer for christmas, it prints the test sheet ok but then does not print anyother pages. it has new ink both black and colored. thank you in advance for your help kelly c

This can be the issue with printhead if you are printing documents (black color can be missing from the print)

Try to print a picture from the computer, if it works then the issue is with black color (printhead needs replacement)
If nothing prints from computer then call kodak tech support (drivers will be re-istalled, delete the printer icon from Conntrol Panel > Printer and Faxes > Restart the computer > Connect the printer USB cable again.

Jan 26, 2010 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

I haven't used my Kodak 5500 printer in a little over a week and now I'm trying to print out pictures and with a new black cartridge, it's like there is no black ink. However, I just printed out a word...

Since that you already did a good troubleshooting cleaning the printhead and calibrating It and replacing the printhead., I just want to ask this How many times you already replace a printhead if its newly installed it means the problem is in the printer itself and for that you need to call kodak for printer repair toll free 1 800 421 6699

Now if the replacement printhead is more than a month and you already did all the troubleshooting it means the nozzle of the printhead is clogged you need to call kodak for printhead replacement


Nov 04, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Black Ink

I had a problem with the 5300 not printing black, but would print color. It was the print head. call Kodak support and they will send you a new one.

Feb 26, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My Kodak 5500 printer does not print in black ink.

have seen this over and over again- the print head is bad. call Kodak at 800 421-6699 and let them run you thru some tests then they'll ship you a new one

Feb 11, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

The printout has lines going through the pictures or wordings

here is the troubleshooting steps
try to remove the ink cartridges and put it baack again but make sure to hear a click sound when you put the ink cartridges,after that try to print again picture and if still has lines through it press the menu in the printer scroll down until you can see the calibrate printer,press ok and select the print calibration page and hit the ok button..after it print place the calibration page in the scanner glass and press start, try to print again a picture and if still has a line call the kodak hot line 1 800 421 6699 and you might have a printhead replacement.

Nov 15, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Kodak 5300 all in one printer

Have you checked the ink level?
And does this happen only when you are tying to print a B&W only? Or if you print a color picture, does it print any black in the pictures?

Jul 30, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Black INk Problem

Try calibrating and cleaning the printhead in the kodak aio home center software.

Dec 19, 2007 | Kodak EASYSHARE 5500 All-In-One InkJet...

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