Question about Office Depot Ativa DQ60M Shredder

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SPL-1506x issues Hi We have had this product for a year now and lately it started running on its own for no apparent reason. We found out that the sensor were dirty and we fixed it. Now, the shredders motor runs when you insert a paper but the Metal Shredders don't turn. Any suggestions? help would be appreciated. my email is Maniax342002@hotmail.com

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  • Anonymous Jun 12, 2008

    Similar problem. If left in "auto" mode the unit comes on for 1 second every 5 seconds or so.

  • Anonymous Nov 10, 2008

    I have the same issue. I think it's a bad sensor. I took the unit apart and tries adjusting the sensor that detects when you insert a piece of paper. By adjusting I could make the problem worse but I could never fix for good. I want to get that part for repair but not sure who to contact

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  • 35 Answers

Chances are a gear has broken. This problem requires labor and parts which in some cases is as much or more than the original equipment.

Posted on Feb 24, 2009

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