Question about Dell Wireless Keyboard Optical Mouse w0147

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Wireless mouse my wireless dell mouse feels like it needs "cleaning" like a cord attached mouse where you can take the ball out and clean out the gunk. But how do I get the wireless mouse to have more pep?

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  • antiqueshar May 22, 2008

    Thanks, did all those things and it helped A WEE BIT, but still not working like it should. Dell sold it to me, but its not a Dell it is call Logitech. I have had it almost 6 months. It seems like it should last longer than that. Do they just wear out fast.? I play a lot of card games.

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  • Master
  • 2,712 Answers

Try a different mouse pad or use on a white sheet of paper.
Make sure there is no source of electromagnetic interference, like speakers, magnets, etc, close by.
Stay within a 4 foot range of the reciever.
Try a different USB port for the reciever, and try to elevate the reciever (if corded type), by placing it on a book.
Do not use the mouse on metal/glass surfaces as this can affect tracking ability.
Try a replacement of batteries with a fresh set.

Hope that helps!

Posted on May 18, 2008

  • Swilin Sampson
    Swilin Sampson May 22, 2008

    Well, I work for Logitech. The mice should not, in fact, 'wear out' that fast. If the solutions I provided did not help, you can try one last thing: a clean install. Here are the instructions that I posted as a tip some time ago:
    http://www.fixya.com/support/r545620-ins...

    Should that not work as well, you'll probably have to get your mouse RMA'd (if under warranty) or replaced. I think you will have to go through Dell to get the mouse replaced as this is an OEM product. Logitech will not RMA it.

    Hope that helps!


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