Question about Microsoft Zune JS8-00001 Digital Media Player

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Once charging is complete on my zune and I disconnect, the unit will not stay on

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  • Anonymous Jul 02, 2008

    i have the exact same problem

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1 Answer

Your battery is dead, as in will not hold a charge at all, you will have to replace it but its very simple. the part number for a new battery is: G71C0006Z110

Posted on Sep 15, 2008

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2 Answers

Why wont my zune stay charged?


If your Zune is loosing charge quickly, its probably a battery issue. If you use your Zune often and for a long period of time, and end up charging it all the time, then your battery is becoming faulty because over time batteries loose charge. Or if its not charging, your Zune USB cable could have loose wiring. Zune 120GB owner.

Feb 14, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune won't respond to any key presses.


I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

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I cant seem to turn off my zune completely, only pauses the unit, the screen goes black after holding the pause button, it appears to be off, then i go to use it hours later and the battery life has...


The Zune never really turns off completely. To turn it off, hold the back button and up on the Zune pad. As soon as the screen turns black, let it go, and turn on Hold.

This will turn it off completely.

Mar 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

30GB Zune Froze


A co-worker of mine may have found a solution. But it is risky, since you have to open your Zune. Since his Zune has already no warranty, he carefully opened it, unplugged the battery cable and waited a few seconds, plugged it again and restarted.

The device is now working! we're listening to it right now and the computer recognized it. It seems like a solution to me! (If you have no problems opening your Zune). there is this video and some others on youtube that can instruct you on opening your Zune: http://www.youtube.com/watch?v=TBL0lPBpC3I

I'm about to do it now. Good luck!

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune player charge does not last.


Hold the left (back) button and down on the circle at the same time to turn zune completely off.

Dec 23, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Please help!!!!!!!!!!!!!!!!!!!!!!1


My Zune 30 is frozen. What should I do?
Follow these steps:
  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune!

Dec 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

Deleting movie when connect to charge


It will delete the stuff because it is monitoring those folders for content. When the content disappears then Zune assumes you no longer want it.

Try this-in the Zune program set it to not autosync. See if that stops it. It worked when I tried it with videos but not when I tried it with music.

Otherwise be prepared to keep all of the music and movies in the folders that Zune monitors.

If space on your computer is an issure, I would suggest adding an external drive.

Jan 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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