Question about HP Photosmart M425 Digital Camera

2 Answers

Card has wrong format

I have an HP M425 camera. When the camera is turned on it says: Card has Wrong Format....Press OK to format card". When I do in fact press OK, it says "Unable to Format"...

I've used this camera for over a year with no prob...

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  • 3anna May 25, 2008

    my camera did the same thing. I took the card out(it seems a part was broke holding the card in) I did not use the camera for several months & now it seems the internal memory is working

  • Jaxdad May 26, 2008

    I have the same issue with an HP Photosmart M527. I've tried several different brands of SD cards with capacities from 512 to 2G with the same result. First the camera says "Wrong Format, would you like to reformat?" When you click "yes", it says "Cannot reformat". The camera works fine with it's internal memory but not with a card.

  • Goldie333 Jun 28, 2008

    cleaned the connections carefully with pencil eraser



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I had the same problem with an HP R817 when I used an ultrafast sd card init - it killed the card!
Now I only buy standardsd cards and reformat - only wipe the files on the card and not reformat it!
Works OK upto 4gb so far!

Hope this helps someone!


Posted on Jul 07, 2008

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Not a solution, but after corresponding with HP customer service, they concluded that the problem with my M527 (see above) cannot be fixed. They offered to replace it with the same two-year old model for $99.99 which is much more than that model camera would be worth. I declined their offer.

Posted on Jun 09, 2008


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When a memory card is put in the camera a red screen comes up stating "CARD HAS WRONG FORMAT. Press ok to format card." When I press Menu/OK the window says, "Unable to format." I can't even get to the...

Hello Mr rtautwein .
  • Insert your memory card into your computer's reader if you have one. If not, you can purchase a multi-format USB Memory Card reader from or
  • 2 Open up 'My Computer'. You should see it under the list of available drives.
  • 3 Check its contents first to make sure that you have the right drive.
  • 4 In 'My Computer', right-click on the drive and choose 'Format'.
  • 5 Leave all the options as they are and click on 'Start'. This is a non-reversible process so make sure this is what you truly wanted to do in the first place.
  • 6 Once the process is completed, take the memory card out and insert it into your Digital Camera or any other device. Try to browse to it to make sure it works fine now.
  • Jul 02, 2009 | HP Photosmart M425 Digital Camera

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    Wrong format on HP M425

    Just fixed this problem on a M525 camera (same physical construction).

    Do a search with M525 and format.

    Feb 10, 2008 | HP Photosmart M425 Digital Camera

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    Card will not format

    i suggest you call the Hp technichan and they can help you. Im currently on the phone with them and they ask you alot of info but they could possibly upgrade your camera.

    Dec 11, 2007 | HP Photosmart M425 Digital Camera

    1 Answer

    Need help formatting PLEASEE!!!!



    This is Vikram Kumar Thumu from India-Hyderabad. I have seen your message on the issue related to the Error message stating that Wrong Format. I would like to provide my suggestions on the issue.  I hope that this should work and will resolve the issue for  you.



    If this is exact error message then try :


    "CARD HAS WRONG FORMAT. Press OK to format card. " 


    Possible cause is : The memory card is formatted for a different device such as an MP3 player.


    Solution : Reformat the memory card (remove the card from the camera if you do not want it to be reformatted).


    I hope that this should resolve the issue.


    If the issue still persists then you can take help of HP Chat Support.


    For your convienience, I'll provide the link for you.


    Hmm, this is the link to visit HP chat Support for  your Camera


    link is :


    Open the link and fill the information and this will get to the HP Chat support and I am sure that this will resolve the issue for you.



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    Card Format

    the card may have become corrupt, try carefully cleaning the contacts with a pencil eraser and try again,or try formatting it using a card reader, but you may have to replace the card.

    Jul 28, 2007 | HP Photosmart M425 Digital Camera (5MP,...

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