Question about HP PSC 1610 All-In-One InkJet Printer

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HP DESKJET F21OO ALL-IN-0NE SERIES PRINTER

When i first started using this printer - all the features works fine..but now, for some reason, the scanner stops working, normally, when i press scan button, it starts scanning but not anymore.
would deleting the printer from my windows vista and reinstalling it again will take care of this problem?
your feedback is appreciated..
thanks..
grace

Posted by on

  • Anonymous Sep 20, 2008

    thank

  • yasserstaf Nov 29, 2008

    thxxxxxxxxxxxxxx

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Hi

Please try the following steps to resolve the problem:

*********************************Step 1************************************

1.Right click on Computer ->Properties->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+)

sign.

4.Check for the "USB Composite Device" and right click on it, click

Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB

COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE

DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for

wat location says, (Eg -LOCATION : HP DESKJET F2100)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new

hardware".Then the Drivers will be installed Automatically.

(If this doesn't works go for step2)

*********************************Step 2:*********************************

1.Click start - > in start search then type "twain_32" click OK.

2.A window will open and click EDIT menu-> select all, then delete all the files and folders.

3.Click start - >start search then type "services.msc" click OK.

4.Look for service called "HPZ PML Driver", Doubled click on it, check whether the "startup type" is "Automatic", if not changed it to automatic.Checked the "Service status" is "started".If not click on "start" button.Click Apply and OK.

5.Right click on "HPZ PML Driver" and click "Restart".Close the window.Click start - >run then type "%temp%" click OK.A window will open and click EDIT menu-> select all, then delete all the files and folders.If u cant delete them its ok, just close the window and go to step 6.

6.Disconnect the Printer USB cable, Insert the installation disk of your printer.If Installation wizard pops up, click on cancel/exit.

7.open Computer, right click on your CD/DVD ROM Drive , then click "open".Look for folder called "UTIL" then look for folder called "CCC".There you will see a file that says "Uninstall_2". Double click on that file.

8.A run box will poppup, click OK, now you will see the command windows, hit enter the Driver that is necessary for comunication which are corrupted will be removed.

9.After that, restart the PC and Insert the Disk and install the printer.Connect the Printer USB only if the PC prompts you to connect.After installaton completes, check the scanner.

(if this doesn't works go to step3)

*********************************Step 3:*********************************

Using the CD, uninstall the printer or you can also uninstall using the Programs and features.Then Reinstall.
(Note: During uninstallation USB must be disconnected)

Thanks
Riz

Posted on May 19, 2008

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