Question about Lexmark Z735 InkJet Printer
I am having trouble with printer, a blue light is blinking and when I try to print there is no communication to printer from the computer
Posted on Oct 13, 2008
Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.
Posted on May 21, 2008
Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.
If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.
If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.
Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:
1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FILE then select FROM SCANNER OR CAMERA.
3. Choose COLOR PICTURE.
If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.
To restart this process please follow the steps listed bellow.
1. Click on Start > Control Panel > Administrative tools
2. Double-click on Services to access the list of available services.
3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
4. Select the STOP option.
5. Click the START option to restore the service.
6. Try scanning again into Paint.
If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.
If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.
If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.
Posted on Nov 14, 2011
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Posted on Jan 02, 2017
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the drivers for the?scanner might have been corrupted
you might have to uninstall the scanner restart your computer then reinstall your scanner
if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port?and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also have option to troubleshoot hope this helps
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