Question about Garmin nuvi 350 GPS Receiver
Just bought 2009 North american map update but when software tries to load an error message pops up after the second screen indicating "there was a problem communicating with the Garman device Nuvi (E:/). Communication with the device may continue with reduced functionality. Please contact Garmin customer support for assistance."
Any suggestions? I get this same message on both my laptop and desktop computers running Windows XP.
I could not update maps or use the web-updater to update the Garmin 350. I found this site:
that stated there is an issue with V4.9 recognizing the updater. I updated from 4.9 to 5.0 from this site, then the web updater worked. and I updated to V5.6 with no problem.
AND the map update worked fine!!
Posted on Aug 10, 2008
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Posted on Jan 02, 2017
SOURCE: 2009 map update not loading
Fixed. Called Garmin. It seems that version 4.90 FW on the Nuvi 350 (which came shipped on my 350) has a bug where it cannot communicate with the Garmin software either to update maps or update FW. Tech from Garmin e-mailed me a patch that I copied into the Garmin folder on the Nuvi itself, via USB and Windows Explorer. I then rebooted it; the patch installed itself which then allowed the unit to communicate with the map upgrade software and all is well. 2009 map update is now installed and the Nuvi is working fine again. Haven't tried upgrading to newer FW yet; will probably leave well enough alone.
Posted on Jul 23, 2008
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