Question about Epson Stylus CX6400 All-In-One InkJet Printer

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Printer error see your documentation and call service if necessary

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6ya6ya
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Posted on Jan 02, 2017

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jacklee366
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SOURCE: It reads Printer Error - see your documentation

this means your printer waste pads are full and the printer needs to be reset for it to work again or it can just be reset

Posted on Sep 25, 2009

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cene765
  • 787 Answers

SOURCE: Red ! mark. LCD panel says: Error...Printer

The waste ink tank is full.Read this instruction.
If this not help there is a manual reset for this printers but I'm not tried yet.

  • Press and hold B/W+COLOR+STOP button.
  • Press power button, don’t release all button until you see the led indicator blinking and a message display on the LCD.
  • Release the button.
  • Press COLOR button to clear protection counter
  • Turn off the printer by pressing power button.
  • DONE!

Posted on Oct 28, 2009

Testimonial: "Many, many thanks for your help, your are a star, followed your instructions and I now have my printer working again. "

  • 2 Answers

SOURCE: Get an error message

I found this on another forum because I had the same problem. This solved the problem and hopefully will solve this error message too.

Found this on techsupportforum.com and it worked for me. Good Luck!

Press and HOLD all following buttons: Power, Load/Eject (I don't have this button, so I skipped this), Stop, B&W, Color. Continue to hold the buttons until "Init Eeprom" appears on the printer screen. Press Color button to clear protection counter.

The panel then told me to press the power button, I did. When it came back up, everything was fine.

Posted on Jan 12, 2010

websnail
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SOURCE: When I turn on my Epson stylus CX6400, it has the

Do you have any other indicators such as flashing lights or similar?

My guess is that it MIGHT be a "service required" error meaning the waste pads are full in which case this guide may help..

There's a reset sequence you can follow near the end of the article which I'd try... If that solves it then you'll need to deal with the waste pads.. If not, you'll know it's something else and can report back..

Posted on Mar 23, 2010

  • 1 Answer

SOURCE: my epson stylus cx6400 says printer error check

I had the same problem and this worked.

  1. Turn OFF the printer.
  2. Press B/W + Color + Stop button together and hold
  3. Press Power ON button and hold (4 buttons on hold now and don’t release the buttons until you see the light indicator is blinking. A message will be displayed on the LCD)
  4. Release all buttons.
  5. Press the Color button once
  6. Turn OFF the printer.
  7. Turn ON the printer and the protection counter should be resetted


Posted on May 05, 2010

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Hi there, I got a Canon Pixma MX320. One year ago, there got the error of "Document in ADF" and actually there was no any jammed paper. I sent it to Service Center and was fixed. But two month...


If the device is not functioning properly or to clear memory, reset it. important.gif Important: If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.

  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

Service Reset:
  1. On the operator panel, press and hold the <ON/OFF> button for one second to power off the printer. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Confirm the printer is not on and then unplug the power cord from the back of the printer.
    If the power cord was disconnected (as stated in step 1) in order to shut off the printer, go to step 3.

  3. Press the <ON/OFF> button repeatedly five times.

  4. Re-connect the power cord.

  5. Press the <ON/OFF> button to power the printer back on.

  6. Wait until the device has completed its cycling process before submitting another job request.
Solution:2 Load documents properly into the MX310 document feeder

Load the documents properly into the Automatic Document Feeder (ADF) Fan the documents and then align the edges before loading them into ADF.
  1. Remove all documents from the ADF.

  2. Fan out the sheets of paper well so that they do not stick together.

  3. Stack the documents on a flat surface to align the edges of the paper.
  4. Insert the top of the document, face up, into the ADF until a beep is heard.

Ensure that the edge of the document stack is in line with the Paper Size Mark (A) imprinted on the Document Tray.

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It reads Printer Error - see your documentation


this means your printer waste pads are full and the printer needs to be reset for it to work again or it can just be reset

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Printer reads-"Printer error-see your documentation"... no clue as to what to do.


pull the plug and unplug it again..or load and unload your cartridge..,or change the cartridge you using...maybe the printer don't recognize the printhead..

May 12, 2009 | Epson Stylus CX6400 All-In-One InkJet...

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Printer error


follow the link for downloads, faqs,troubleshooting, documents and manuals.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=41664
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Printer error


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