Question about HP Compaq Presario C500t Notebook

2 Answers

Compaq Presario C-500 powers up but can not get past the Compaq LOGO Screen. Tried removing battery, Control/Alt /Delete Suggestions?

Posted by on


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert that has over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 256 Answers

Looks like you are having a problem with your hard drive. Either the contents of it, which mainly is the Operating System, or the hard drive itself. Try doing a last known good configuration first. When you turn on the computer, tap F8 several times, choose last known good configuration using your arrow keys and then enter. If it will not work, shut it down, do the F8 again, then try safemode. If it will proceed, try to d o a system restore. Click Start
>>All Programs
>>System Tools
>>System Restore
Select an earlier date, then follow the prompts to Finish.
It would prompt you to restart the computer to save the changes you made. If system restore wont still work, then back up your files and do a full recovery. Reload the whole operating system, and by this it means wiping out everything but the factory installed softwares on it. If computer wont still boot to safemode, and wont allow you to reinstall your operating system, you may have to replace your hard drive.

Posted on Sep 17, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 830 Answers

This sounds like a hard drive issue. Let the computer run for about five minutes and touch the bottom to see if the laptop is getting hot. If it is extremely hot, then a fan will need to be replaced. Overheating of laptops is the number one cause for hard drive failure. If the fan is replaced, then the hard drive might still be good.

Also, you may have had a virus, which is what is keeping you from booting into the Windows environment. You will need to reformat the computer but will loose all information if you do this yourself. If you are running Windows XP, you will need to purchase a restore disk from the manufacturer. If you are running Windows Vista or 7, boot the computer on and immediately (before the Compaq logo comes on) tap F8. Choose advanced options and choose to factory restore the computer. As mentioned, this will completely erase the hard drive and everything in it.

Posted on Sep 17, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Acer aspire 500 will not power up. I have tried taking out the battery plus alt f10, f2 and f8, any suggestions?

Does it look as if the computer is working, but it just the display that not working?
Try tapping the keyboard for sounds.

If so it may be the LCD screen is at fault, not the computer.

Sep 24, 2014 | Computers & Internet

1 Answer

Compaq Presario CQ57 has red screen with compaq logo on start up and wont go past that screen even when pressing f-buttons

The hard drive has issues or the windows files have been corrupted, remove the hardware and reseat it back in place sometimes this will activate the system, next! use your backup recovery disc if you have one, no change! the hard drive will need to be tested.

Jun 24, 2012 | Compaq Presario CQ60-220US PC Laptop

1 Answer

I have a compaq presario x1000 that wont let me get past the logo. It was working fine one day, but then I shut it down. The next morning I booted it up it the computer never went past the Compaq logo.

It is likely that the hard drive is bad or a memory issue. I would start by removing the hard drive and see if it goes past the compaq screen. If it does then you know what is wrong. If not message me and will walk you through the next step

Jun 30, 2009 | Compaq Presario X1000 Notebook

1 Answer

Laptop won't start up

It sounds like your laptop is using it's external VGA adapter for its main display. Try holding down the Function (FN) on your keyboard located on the bottom left hand side and pressing F4 at the same time.

Jun 04, 2009 | Compaq Presario Notebook

1 Answer

Power button has light turning on and off with no other signals !!

try,,holding the delete key down as it is starting up,,,will the computer boot into Bios?
do you see any information on the screen when you start the computer at all?

Aug 19, 2008 | HP Compaq Presario C500t Notebook

3 Answers

Dark Display compaq presario m2005us

it seems that the screen laptop has been used for a long time you might need to connect the laptop to a monitor to see if there is any change.

Apr 21, 2008 | Computers & Internet

1 Answer

Compaq Presario R3000 Black Screen with flashing cursor

Lines are the BGA RAM Or VRAM Needing rework.. This will also cause boot issues on these models. Do you ever see the Compaq Logo? Weve repaired a ton of these and class settlement happened for the R3000's regarding the jacks but we could repair the other issue as well. (As well as install a new jack while its here).. HP's reimbursing for these outside repairs.
Good luck!

Feb 01, 2008 | Compaq Presario R3000 Notebook

Not finding what you are looking for?
Computers & Internet Logo

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides