Question about Sony Playstation 3 (PS3) Console

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I was downloading a movie on my ps3 and it switched off. now it will come on but it won't do anything

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  • 1 more comment 
  • werlate Sep 17, 2010

    I tried that and all i get when I turn it back on is that it boots up, I get the ps3 logo and then all i get is the wavy band and the sparkles. I don't have any icons or anything that will let me do anything.

  • werlate Sep 17, 2010

    I just tried that and it didn't change anything. All i get when i turn it back on is the ps3 logo and then the wavy line and sparkles. No icons or anything that will let me do anything.

  • werlate Sep 17, 2010

    ok, i did that and now all i have is a black screen. How long does it take to reconfigure?



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You can perform a reset by holding down the Power button for about 10 seconds. The power light should turn red, then you can let go of the button.

Your PS3 has been reset, try to power on the unit normally to see if your problems persist.

Posted on Sep 17, 2010

  • 12 more comments 
  • Mark Gil
    Mark Gil Sep 17, 2010

    Ok thank you for the update , then try this other procedure.

    1 - Turn on TV and set input to port being used.

    2 - Make sure PS3 is connected via correct cable.

    3 - Power on PS3 via power button and HOLD IT for 5 seconds (release
    after the second beep). It should automatically configure your PS3 to
    the TV's native resolution for all settings.

  • Mark Gil
    Mark Gil Sep 17, 2010

    It should take a few minutes to reconfigure the video settings of it

  • werlate Sep 17, 2010

    I tried that and now all i have is black

  • Mark Gil
    Mark Gil Sep 17, 2010

    Ok power off the TV and PS3 for 5 minutes then unplug and replug the cable from PS3 to your TV and after 5 minutes power them back on.

  • werlate Sep 17, 2010

    I did that and I still have black. Also, when I try to turn it off it beeps at me 3 times but does not turn off.

  • Mark Gil
    Mark Gil Sep 17, 2010

    It seems that the software of your PS3 got corrupted because of the failed update, try to reset it again with this procedure.

    reset by holding down the Power button for about 10 seconds. The power light should turn red, then you can let go of the button.

  • werlate Sep 17, 2010

    I wasn't getting an update I was downloading a movie and that was the first thing i tried.

  • Mark Gil
    Mark Gil Sep 17, 2010

    Yes sorry about that , because while doing some transfer or downloading on PS3 and suddenly a power failure in the process can cause this problem that the software of the PS3 will be corrupted. Did you reset it again? and still same.

  • werlate Sep 17, 2010

    I wasn't getting an update i was downloading a movie. The reset was the first thing suggested. I tried that but it did nothing.

  • Mark Gil
    Mark Gil Sep 17, 2010

    Can you check if your PS3 is getting very hot , because this can be a overheating issue since that PS3 just shut down and the reset wont work.

  • werlate Sep 17, 2010

    I tried the reset again. Still the same. I noticed that it does not want to shut off. It is warm but not really any warmer than usual.

  • Mark Gil
    Mark Gil Sep 17, 2010

    If the PS3 wont power off use the on/off switch on the back of the PS3 and if still wont power off unplug it and plug it back in.

  • werlate Sep 17, 2010

    I have tried everything and I still have a black screen. When I power it up it sounds like everything is working but there is no picture. I have checked the cables and everything is hooked up properly.

  • Mark Gil
    Mark Gil Sep 17, 2010

    OK unplug the connection of your PS3 to your TV and power off both of them then replug everything back after 10 minutes then power them back on and if still same problem if possible to connect the PS3 on different TV so we can check if same problem.



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My ps3 plays games but will not play blu ray movie

You can try clear your movie data from the discs you\'ve played (according to Fox that\'s sometimes the culprit when a disc won\'t even load): restart your PS3 and go to the video menu and scroll up to the BluRay Data section. Go into it and check that it has saved some info for your movies. Now deleted all the data in this folder except the shared data crap, and hopefully your movies start perfectly!!

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In the XMB(menus) go to Settings ---> BD/DVD Settings ---> BD 1080p 24 Hz Output (HDMI). Turn that off. This has also been known to work.

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How to play a movie from external drive

First things first; check that the drive is actually connected to the PS3 and the PS3 is on. Try different USB ports as well. If it's connected and all is working well, the drive should show up under the "Video" category. Browse through the folders like you would on a computer until you find the movie, then play it.


Not seeing the drive? Is your external drive the right format? PS3's only support hard drives that are in the FAT32 format. You can check it's format by connecting it to a computer.

On Windows:
1) Open My Computer
2) Right click on your external hard drive.
3) Select Properties.
4) It should say it's format (FAT32 or NTFS) somewhere in the Properties Window

Anyway, if the format turns out to be the issue you can convert your drive into FAT32. First be sure to backup anything important because you may lose some/all of it. Then you'll want to use a utility to convert the drive WITHOUT losing data.

On Windows:
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You can also use the built in Microsoft tools to convert it, but you will LOSE ALL DATA guaranteed (since you'll be formatting the whole thing). Linkage here.

Sorry I don't have Mac OSX instructions.


Confirm that the ports on the PS3 are working. Plug in different devices (PS3 controller, or a different hard drive/ usb thumb drive). If they're not you'll have to send it back to Sony. If it's under warranty it'll be free, otherwise you're looking at $100-ish service charge and a long waiting time. Here's their service center link.


Is the movie in the right format? The PS3 can't play every file type natively. Here's a list of what it does support. If your file is the wrong format, convert if it possible. Otherwise you won't be able to play it from your hard drive.


You could just stream the movie to the PS3. Make sure your PS3 and computer are on the same network (either directly with an Ethernet cable/wireless connection, or through the same router) and download this awesome program. Connect the hard drive to your computer, then run the program. It should automatically find the PS3 and you'll be able to browse the drive from the "Video" category (as if it were directly connected).

I consider this to be the best option. It's pretty easy to use, you also have access to anything else on your computer (not just external, and regardless of drive format), and it converts file formats on the fly (meaning that regardless of format it should be able to play on your PS3). If you have issues check out their forum.

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Hi I was playing COD Black Opps when my PS3 froze, it wouldn't respond to the controller or any of the buttons on the PS3 so I had to unplug it, when I switched it back on it came on as normal but the...

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Our ps3 won't play movies. It returns to the main screen and asks to turn off the system.

Try This:
Do you have the ps3 set to one output resolution only? Unless you have switched on multiples, and checked out your upscaling settings, your ps3 might be spitting the dummy because it can't show you want you want it to!

Try this:
Have you got the dvd upscaler turned on? if not and you've got the PS3 set to anything above dvd resolution (576) it might not scale the picture up to match it, so as above you will need to check every resolution setting up to tv max i.e 1080i or 1080p whichever you have.

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You can only have one ps3 activated for video at a time. use one console and download all your videos on it. dont switch back and forth. you'll start getting drm issues and it'll just be a pain in teh ***. or just create a new psn account on the other console and activate it for video. you can only donwload your movies once anyway.

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