Question about Panasonic KX-TD7895 Cordless Phone

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Panasonic KX-TD7895 wireless phone displays: “Need Repair 1” I have experience fixing phones and working on electrical components on circuit boards. What do I need to do to repair this phone? I have the transmitting base, as well.

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  • Panasonic Master
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Hi. well the first thing you must have is a service manual, Below, below that is your user manual, BOTH are important
http://www.givemefile.net/smanuals/telephones/panasonic/kxtd7895.html
http://www.retrevo.com/support/Panasonic-KX-TD7895-Telephones-manual/id/2920ci461/t/2/



Then you most likely need a Multimeter, a toolkit, (small screwdrivers, cutters. etc.)
One thing to always check, is the battery this causes almost 75% of all problems are battery related.
make sure power is OK, then work through the service manual troubleshooting steps to isolate your exact issue.
Check crystal activity, another problem, check all connections. Check Coding, try resetting the base and handset. try recoding too.

Posted on Sep 18, 2010

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Posted on Jan 02, 2017

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Common problem, but if your not a phone tech with a parts account, schematics, etc.., I recommend you send it in for repair than risk breaking it since it is such a valuable phone and one wrong move can ruin it beyond repair. If it was a $50 phone, I would say tear into it and give it a shot. But at over $350 you should have a pro do it and its much cheaper than buying a replacement or sending to Panasonic. Google kx-td7895 repair and you can find a private facility. 

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Hi Nick,

There are no intensity adjustments I know of, and from my experience if the backlight is still working, but you get no display, it is either a bad display, or many times corrosion or a broken solder joint/component. I wish I could help you correct the problem with a few pushes of a button but not in this case. We do fix those models, you can check us out at www.cordlessrepair.com Thanks, CG

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Not to be the bearer of bad news, but I think they have to go back to the factory in GA to be synched again.

There might be something obscure in the codes on the handset and base that will let it work, but I'm guessing not.

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If you were using this unit and it was functioning, then most likely the handset has gotten damaged, and you would need to send the handset and base into repair (its not programming setting or a field servicable problem). If your testing this unit for the first time, the base may not "match" the handset. You can tell if they match by looking at the code on the little white sticker on the bottom of the base, and it must match the code on the sticker on the handset which is under the battery. So if they match, and they still will not communicate with eachother not much can be done until its put on a diagnostics and testing. You can google kx-td7895 repair to find a facility. Good luck

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