Question about One Touch Jitterbug One-Touch Cellular Phone

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How do you get a new # on the phone and onto the screen?

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There are several ways to enter a number into your Phone Book:

1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at and modify your Phone Book online.
3. Manually enter a number into your phone.

To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.

Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

Example: To enter the name "John," you would press 5-666-44-66.

Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.

Example: 1-760-555-4321

Once done, press YES again. You will see the message Successfully Added and you are done!

Posted on May 18, 2011


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