Question about Logitech Harmony 890 LCD Remote Control
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Posted on Jan 02, 2017
this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.
try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:
The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ
Posted on Jan 21, 2010
If you live in the US, you can call the Logitech Sales Line at 1-800-231-7717 to buy a new battery cover and battery.
If you're from somewhere else let me know and I will tell you how to get replacement parts.
Posted on Mar 05, 2010
If the screen is still blank after you update the firmware in safe mode, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.
Hope that helps :)
Posted on Mar 05, 2010
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