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Servis M6602W Washing Machine making scratching noise as drum spinning, I believe there is something gone through the holes in the drum and rubbing along the outside. How can I get access to check? Thanks in advance

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There is no easy way to access the space between the inner and outer drum, unless you count cutting a hole in the inner drum and then welding it back up again afterwards. But it's hard to do this without leaving the drum unbalanced and prone to damaging subsequent wash loads. On some machines you can gain a very limited access by removing the drain tube running from the bottom of the drum to the pump. If so then you may be able to use long forceps to remove the item but may have to rotate the drum and tip the machine back and forward as you do so. Not easy when you're beneath the machine, so get strong-armed assistance.

What most often causes this problem is one or more bra underwires and they can be really difficult to fish out again, especially if they get chewed up and bent. Eventually the underwires often get chewed up and are then small enough to pass down to the trap just before the pump, so make sure that you regularly check the trap for debris as it may damage the pump or cause blockages if left unattended. If this has caused your problem then prevention is easy: never machine wash underwired bras.

Good luck, please take a moment to rate my reply.

Posted on Sep 17, 2010

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Posted on Jan 02, 2017

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