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Posted on Jan 02, 2017
SOURCE: Sharp cash register XE-A41s
Hi. turn key to OPX/Z mode. Press the receipt button. Turn back to REG mode. Now when you want to issue a receipt, press the receipt button.
Posted on Jun 23, 2008
SOURCE: SERVICE CALL ? 980 ? Fatal Error
I was able to reset my Fatal Error 980 code on my C5800. There is only
two wires coming from that connector and not four at the bottom of the
fuser. That is pin 2 and 3. 4 and 5 is still the fuse but there are no
wires there, just the 2 pins. What you have to do is make a fuse by
connecting pin 4 and 5 together with a piece of wire and break the wire
after a few seconds after powering up. This will reset the Fuser
counter back to 100%. DO NOT DO THE NVRAM RESET, THAT WILL ERASE YOUR
NETWORK FEATURE. Here is the step by step of what I did.
1)Take out the Fuser and lay the two blue levers flat and remove them.
2)remove the two silver screws and separate the casing.
3) Remove the two black screws from the connector at the bottom of the fuser closest to the edge.
4)Unravel and loosen the wires so you can pull that connector out a few inches so you can get a couple of wires in there. You will see what you need to loosen to get the connector out far enough, really easy.
5)Insert a wire into each of the two holes on the back of that connector. Its pretty simple to see where they go, 2 and 3 have wires going in, 4 and 5 dont which is the fuse. After you get the wires in the 2 holes, check for continuity from the end of the wires and the terminals if you can. Make sure the wires are long enough to hang out the case. Use the thinnest wires you can find.
6)Run the wires out of the case and put the case back together and put the fuser in. Twist the two wires together and power up the machine. As soon as you here the first motor,which is about 5 seconds, pull the wires apart and BAM, you just reset the fuser back to 100% and cleared the "980" Fatal Error. You could always put a miniature fastblow fuse in instead of using the wires but that would be tedious to me.Good luck
Posted on Jul 12, 2009
OK, here is my debugged/tested solution.
I know your error refers to a different installer MSI file (CIOUM32.msi) but the installation component in your log file (ipm12.A4B24390_80AD_4BAF_B8FD_C670FE0DB586) is identical to the one that was giving me trouble as well (i.e. points to the same service/file). So it is definitely worth a shot to try this solution out as it will only take a few minutes.
OS: MS Windows XP SP3 [Version 5.1.2600]
Printer: HP LaserJet 3390 (AiO) (Firmware datecode: 20070331)
Printer Connection: Connected via Ethernet with a static IP address
HP Driver Version: v4.0 (hp_LJ3050-3052-3055-3390-3392_Full_Solution_AMWE.exe)
Ran into same error that everyone else is experiencing. (see below)
Now Launching=X:\hpzmsi01.exe -m dot4msi -l XXX -f X:\DIVins??.DAT
Error message received: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
X:\HPZBDI32.msi failed with return code 1603
MSIInstall() failed with 1603
After debugging HP's installation scripts for 2 days, here is the cause & solution I identified to this specific install error. Once I got passed this error, everything installed without error and all functionality was working properly (including scanning!).
Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see http://msdn.microsoft.com/en-us/library/aa368542(VS.85).aspx. This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (http://support.microsoft.com/kb/223300).
The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.
In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article
Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)
The Windows services (files) were:
Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)
The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.
1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.
If all goes well, the install should now run without any issues.
Hope this helps since many people (including myself) have spent a lot of time (and HP Support chats) trying to find a workaround for this issue.
If you find this solution helped you out, please feel free to make a small donation to my PayPal ;)
Posted on Oct 30, 2009
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