Question about Apple Ipod Nano Second Gen. Green (4 GB) MA487LLA MP3 Player

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My ipod nano 2nd gen freezes and has static lines, and works only when plugged in. what should I do?

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Send it to apple.www.apple.com/support/contact/

Posted on Sep 17, 2010

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It sound likes your ipod is having a memory problem. Try restoring the ipod you will use all the music on it so you may want to back it up first. Restore the ipod using itunes then look for any updates add music and try it again in your car. If it does not work then your ipod will need to be repaired.

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If its under warranty then please get it replaced or buy an extended warranty(if its warranty is about to expire). I am sorry but there is no other way to get it fixed as this is not a software issue.

Please revert for any clarifications

Thanks
Rylee

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The 5 R's: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with your iPod nano. If one of the following doesn’t help, read on for solutions to specific problems. â Reset your iPod nano. See “General Suggestions,” below. â Retry with a different USB port if you cannot see iPod nano in iTunes. â Restart your computer and make sure you have the latest software updates installed. â Reinstall iPod and iTunes software from the latest versions on the web. â Restore your iPod nano. See “Updating and Restoring iPod Software” on page 50.

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One option is to take the iPod into an Apple retail store Genius Bar and have a technician look at it, and if it is still under warranty, they can replace the iPod for you if it is not fixable. If its not under warranty, Apple doesn't replace batteries, but you can find replacement batteries  online, and depending on where you live you can probably find a shop that will install it for you if you don't feel comfortable doing it yourself. I don't believe Best Buy replaces batteries though.

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Press and hold the center button while holding down the menu button. This will reboot your Ipod. Check your IPod cable to see if its shorted. If might have transferred a song and crash in the middle of the transfer.

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