Question about Maytag Neptune MAH5500B Front Load Washer

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SPIN CYCLE PROBLEM

WHEN IN SPIN MODE DURING A WASH CYCLE THE RPMS NEVER GET ABOVE 1-300 (ESTIMATE) CLOTHES ARE DRIPPING WET AND MACHINE SEEMS TO RESET WHEN RPMS GET TO A CERTIAN POINT THEN DO THE SAME THING OVER AND OVER FOR THE 8 MIN CYCLE - PUMP RUNS GREAT - WHEN IN QUICK SPIN TEST MACHINE SPINS EASILY UP TO 1000RPM I HAVE NO CODES H OR D - I HAVE OHMED OUT THE THREE BALANCE,WEIGHT,+DISPLACEMENT SWITCHES - I TESTED FOR DOOR CLOSED AND LOCKED INPUTS ALL OK - SEEMS LIKE THE CONTROLLER IS LIMITING RPMS BASED ON AN INPUT I FOUND ONE POST ONLINE WHERE THE 4000 SERIES INHIBITS THE SPIN TO A TUMBLE BASED ON A BAD DOOR SWITCH BUT I HAVENT FOUND IT SAID ABOUT THE 5500 SERIES I NEED THE NEXT STEP ANY TAKERS - JON

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  • 500tim500 May 20, 2008

    I have the same problem but I never did any of the rpm testing that this man went thru. I have the MAH6500AWW Model

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  • Master
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Replace both the wax motor (part of door lock),2nd,at the same time replace the main upper Control board.You will solve this problem.

Posted on May 19, 2008

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Posted on Jan 02, 2017

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Whirlpool Calypso Washer Mdl#30942 gets stuck during rinse cycle. Machine runs, then stops, but does not rinse completely. Last 35-38 min cycle is problematic. What is wrong and how to fix it?


It's hard to tell by your description of the problem, but it sounds like it could be the timer If it's not running while in spin mode, or as simple as a belt if it's running and not spinning fast enough.

Nov 28, 2014 | Whirlpool Calypso GVW9959K Top Load Washer

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I just purchased my Cabrio washer...have had it a week. When I use the normal cycle, the machine does not spin the clothes at the end of it so when they cycle is done the clothes are dripping wet. I then...


I have had my Cabrio washer a little over a year. No it isn't suppose to do that. There is a setting for spinning high medium and low spin. Maybe you can change the spin setting manually. See if that works The washer is computer operated so the spinning cycle must be out on your normal cycle. I did myself a favor and I keep all clothes on towels and sheets. I set the temp for the water on what I would like manually. The washer fills up with more water and seems to clean the clothes better and My washer does the same thing from time to time about not spinning. Just remember you can set all wash manually with water temp and spin cycle. Is your washer still under warrenty?

Jan 03, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My clothes are still very wet even after cycle is finished. It is like they are not fully spinning out, even when I select to do an additional spin cycle. Does anyone know why?


I'm an owner as you and do all my repair on multiple FAV6800A machines.

I don't feel from the info supplied that you have a drain pump/drain line issue because you do not take a "ND" error code for "no drain" during the wash cycle.....the wash cycle completes. I don't believe you have a stuck slightly open water inlet valve in the machine because I feel the machine would eventually over fill and flood the laundry area in time.

Is there any standing water in the wash basket when you remove the wet clothes after the final Spin Cycle?

I would place the machine in Service Mode and run it thru a Quick Spin Test (with a wet load) and record the fastest RPM speed the wash basket will spin up to.

You need the Service Manual to help you get into Service Mode to do the test. Are you going to DIY or call in repair service?

If you want to run the Quick Spin test I will look for a previous post on this forum where I called out the process steps.


Oct 12, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL clothes still dripping wet after full cycle


Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich

Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

I have a Maytag Neptune TL. The machine is working normally except it's not able to fully extract the water out of the clothes. When the full cycle is complete the clothes are still dripping wet. I have a...


We are talking about FAV6800A or FAV9800A TL correct?
If so you need these links the Service Manual and parts look up; here is the Service Manual for reference. Sears Parts Direct for reference.
If your machine completes the wash cycle with no error code such as ND (No Drain) and there is no visible water in the bottom of the wash basket when you remove your wash load then I would do this test.
Take the next wet wash load that is dripping wet and lets do a Quick Spin Test in Service Mode. During this test test the FAV6800A LED display model will step thru the RPM (revolutions per minute) or goal is to ensure the machine will spin the wash basket up through all Spin Cycle RPM ranges. Any RPM range above 99RPM’s will be shown with a (.) dot after the two numbers displayed i.e. 350RPM will show as 35. 550RPM will shoe 55. And so on.
I’m and owner of the FAV6800A and I’m not sure what the LCD display of the FAV9800A will display.
Enter into Service Mode;
Page 14 of the Service Manual; below I have cut and paste the instructions.

Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
Now go to page 14 and enter this front panel key pad press to start a Quick Spin Test and see if the machine with that wet clothes load will spin the wash basket to 850RPM.
Quick Spin Test
While in Service Mode, press the Hand Wash
key to start a Quick Spin Test.
Quick Spin test steps are as follows:
1) Lock the lid.
2) Spin to index speed 90 rpm and hold for 60
seconds. Pump drains machine.
3) Spin to index speed 150 rpm and hold for 6
seconds.
4) Spin to index speed 350 rpm and hold for 6 seconds.
5) Spin to index speed 550 rpm and hold for 6 seconds.
6) Spin to index speed 700 rpm and hold for 6 seconds.
7) Spin to index speed 850 rpm and hold for 6 seconds.
Pump out.
8) Coast down to 0 rpm chimes 3 times.

Hit the Off button to get out of service mode.

If the machine spins the wash basket to 850 RPM then we need to start looking further. What are your results?

You can check the flow rate of the drain system by again entering Service Mode and turn the Drain Pump on in service mode. I would (hand fill) place 5 gallons of water in the machine and turn on the drain pump see page 16 for Board Output Test.

Enter Service Mode and press the Delicates key. You are now in Board Output Test now press the Presoak key and the Drain Pump will turn on. If your machine pumps out the 5 gallons of water in 60 seconds or less I would say your Sump Cap, drain line connection from Sump Cap to input to the Drain Pump, Drain Pump and discharge line are all working as designed. If the Machine takes greater then 60 seconds to dump the water then you need to start troubleshooting for a drain line restriction or Drain Pump issue…...Rich

Apr 05, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Clothes still wet after wool cycle


Hi
For all washing machines irrespective of the make... Wollens and acryllic do NOT have a spin cycle as the same will damage the clothes....
In wollen and acryllic mode the machind is NOT supposed to go into a spin cycle and hence you get wet clothes.....
There is Nothing wrong with your machine.
Regards
Berry

Jan 31, 2010 | Washing Machines

1 Answer

Kenmore warsher, Model num 110.14202300, not drain or spin


The clothes too wet after spin cycle tells me that the water ump is functioning. If it wasn't, there would still be lots of water in the machine when the cycle ended. These Kenmores have the water pump mounted on one side of the electric drive motor and the transmission, drive shaft, and agitator on the other side. The transmission is fastened to the motor by a "coupler", a three piece assy that often breaks. This common failure allows the machine to complete a cycle, however, because of the broken coupler, there is no drive to the tub and no spin or agitate. The clothes seem wet because the spin motion is supposed to provide the force to extract the excess moisture. Leave the lid open and verify that there is no agitate or spin.(During spin cycle use a pen to press down on the safety interlock, a small opening on the the of the machine, toollow the unit to spin with the lid open). If you verify this, flip the machine over and locate the coulper on one side of the motor. One side will be cracked along the shaft. Sears parts stores carry the coupler in stock. ($18.50) Hope this helps.

Jan 18, 2010 | Kenmore 22422 Top Load Washer

1 Answer

I have a Kenmore frontloading washer, model no. 417.42042100. At the end of the wash cycle, the clothes are still very wet; that is, still SOAKED with water, even though all the water has been drained...


HI. your unit is equipped with a spin control board. this board, if damaged, will not initiate an adequate spin. This will not allow for proper drainage and drying of the clothes. The spin motor regulates the rotation speed during the spin cycle. It seems to be the culprit at this time. Have the spin board replaced asap.

This part will usually cost around $150.00 at the most.

Aug 27, 2009 | Kenmore Washing Machines

1 Answer

Dripping wet clothes


will be an UNBalanced load, maybe there was not enough clothes in the load so in that case the drum would not be able to distribute the load evenly so gave up on the spin, hence wet stuff!

Jan 27, 2009 | Haier Washing Machines

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