Question about GE GTS20ICNCC / GTS20ICNWW Top Freezer Refrigerator
Frigidaire Refrigerator model FRS26HF6BQO
suddenly started to freeze food solid in fresh food compartment
The problem is with the damper door.Check that it is not cracked.If it is cracked then you will have to replace it with a new one.
Posted on May 17, 2008
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Good Morning Stacey, thank you for your post!
I understand that your Frigidaire refrigerator is not freezing food properly. What temperature is your refrigerator set to? How much do you have packed into the freezer? Is this a new refrigerator? Could you also provide me with your model number? You can locate the serial (which lists your model number) on the inside wall of your fresh food side. Once I have that additional information I would be able to assist you further. -Matt
Jan 03, 2016 | Frigidaire Refrigerators
Good Morning friend, thanks for your post!
From what you have described your Frigidaire refrigerator is too cold and freezing food. I would recommend you check the temperature to make sure it is set to a factory setting of 0 for the freezer and 37 for the fresh food side. You can also check to make sure that there is not food in the freezer blocking the damper from closing. The damper is located near the top of your refrigerator.
Place you hand in the rear of your fresh food compartment to feel if the air is too cold or the damper periodically closes. This could be the cause of your refrigerator freezing your food. If you damper is not working properly you may need to replace it. If your damper appears to be in working order your thermostat or control panel could be the issue. I would suggest having a professional out to perform a diagnosis. If you do not have a professional contact you should visit your manufacturer's website to locate a technician in your area. Good luck. -Matt
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