Question about General Electric Water Heaters

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I purchased a new GE GE50M06AAG water heater at Home Depot. Installation was fairly simple and straightforward. Once the tank was full the T&P valve started to let water come out of the valve, causing a trickle on my basement floor. When I turned the cold water input off the trickle stopped. I turned on the power to the heater and it appeared to get worse. Whenever I turn off the inlet water it goes away. Bad relief valve? Need some idea's. Thanks.

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Hello Put a bucket under the relief valve and lift the lever up and snap it closed.Maybe it is not seated correctly.If not change it out.Also if the new one acts up you need a cold(domestic)water expansion tank(EXTROL) in the cold water pipe.

Posted on Sep 17, 2010

  • mike_hedrick Sep 17, 2010

    I appreciate your help. The heater I replace never experienced this problem. Why would I need an expansion tank now and not in the past. Hot or cold dosen't matter. Whenever you open the the incoming cold water the valve leaks. When you close it it stops. Heater is brand new (1 day). Call GE or Home Depot?

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I purchased a hot water heater about two years ago from home depot and lost the reciept. I need to track the purchase by the serial number can that be done


1) Look for brand name of your heater on following .pdf file:
http://waterheatertimer.org/pdf/Find-Age-of-water-heater.pdf

2) Home Depot sells GE heaters made by Rheem.
I am assuming that serial number starts with 1209, and that year of manufacture is 09 for 2009.

3) These water heaters have glass vial that breaks when combustion chamber experiences overheating due to dirty combustion parts, clogged air intake, exposure to flammable vapor.
http://waterheatertimer.org/How-to-repair-Rheem-TRD.html

4) Water heater warranties are usually first-year: full parts, labor and tank. After first year: parts and tank but no labor.
Warranty may be pro-rated and the value diminishes as water heater ages.
http://waterheatertimer.org/How-to-maintain-water-heater.html

5) Warranty may not apply is customer has not followed installation and maintenance as shown in product manual, such as checking anode rod, and yearly service by trained technician.

Dec 06, 2012 | Water Heaters

1 Answer

Register water heater


Whirlpool water heaters are made by AOSmith company, which owns American, Reliance, State, Craftmaster and makes water heaters for Kenmore and Whirlpool.
These are good heaters.

Register Whirlpool product at following link:
http://www.whirlpoolwaterheaters.com/support/warrantyreg.aspx

It is not necessary to register product for warranty to be valid.
And if you move to new home and take water heater, then warranty does not follow. So it might be disadvantageous to register product in that circumstance.

You can see brand, model number, and serial number located on label on side of tank.
The serial number is unique and is key for warranty coverage, even if you lost receipt. Serial number shows year of manufacture in first two digits.
http://waterheatertimer.org/pdf/Find-Age-of-water-heater.pdf

It is not necessary to register water heater for warranty to be valid, as long as following applies: Original owner, single-family non-commercial residential installation, and installation that conforms to instructions shown in product manual, and water heater is maintained as shown in product manual.

If you purchased extended warranty, then remember the warranty is carried by a third party that also requires same as above.
And the warranty may be pro-rated, rendering it nearly valueless in later years.

Typical water heater warranty:
First year of warranty covers tank-parts-labor.
After first year, the warranty shrinks to tank-parts.
The math shows that shorter warranty tank has greater percentage of full coverage.
Convert ordinary 6 year tank into 9-12-15 year tank by maintaining water heater. Especially cleaning air intake located on bottom of tank, inspecting anode rod to prevent rusting, and following maintenance schedule shown in product manual.
http://waterheatertimer.org/How-to-maintain-water-heater.html

Oct 27, 2012 | Whirlpool 6th Sense 40-Gallon 6-Year Tall...

1 Answer

Where can i get a 21dv50 water heater to buy


21dv50 is discontinued. This is ordinary tank-type 50 gallon gas water heater.
Amazon sells 50 gallon 22V50F1 Rheem water heater for $420 with free shipping ... but who carries the warranty?

Frankly you can get in-store returns, and buy same quality gas water heater at local box store since Rheem makes GE water heaters at home Depot.
Other brands are equally good, as AO Smith makes Kenmore water heaters at Sears and Whirlpool at Lowes.

I prefer the AO Smith because maintenance is easier.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Sep 17, 2012 | Rheem 40 Gallon FVR NATGAS Low WATER...

1 Answer

No hot water at all


1. Check and see if the thermostats are getting power.
Remove cover (access Door) Test the leads for power
2. If there is power at the thermostats try hitting the reset button on the top thermostat
3 Check and see if there is power at the element
4. To tune up your water heater is an easy job ... You can buy thermostats for less than 15 bucks and elements cost 8 dollars at lowes or home depot. Remember to kill the power when working on the unit. It is 220V It will kill you !

Disco Power
Turn water off
Drain Tank
Remove wires to Elements ( Remember to match the amps on the elements !) If they are 3500 replace with 3500 etc.
take a wrench and remove elements and install new.
next replace the thermostats wire exactly as you see them

This project costs 30 dollars and makes your water heater new again !
DO NOT TURN POWER ON BEFORE THE TANK IS FILLED

Open the faucets in the house when they quite blowing air the tank is full !

Jan 14, 2011 | Rheem Water Heaters

1 Answer

50 gal GE PowerVent Water Heater, about 1 every 2 weeks we get an error message and NO hot water, we were told by the Warranty Tech people that we have to set the mode to vacation and then back again...???...


Your water heater is under warranty?
And tech folks are telling you that you have to 'reset' the water heater.
And the tech folks seem aware of the product defect, but don't offer a permanent fix.
That's ridiculous.

You shouldn't have to reset the MODE or do any other thing to that water heater for many years.

50 gallon power vent model cost a lot of money.
And you got a defective product.
And the tech people know it.
That's certainly not an installation issue, or a homeowner issue, that is a product issue.
The manufacturer is responsible.

Read the warranty papers and find out what the warranty says.
Look for the word 'defect' in the warranty paper
Document when the problem started and what you were told.

If you bought the water heater from Home Depot, it's time to contact them about a defective product.
And let Home Depot know what the warrant says about defect.
A small claims action against Home Depot will give you satisfaction.
Small claims court will want to see your stack of paperwork that shows how much trouble you went through to get a functioning and dependable water heater.

As far as fixing the water heater, it sounds like a professional plumber would be a good bet at this point.
Frankly, I would buy another heater and roll the defective one out of the way.
Bradford White, AO Smith manufacture and sell water heaters through plumbers.
Once these unit are installed, the warranty is provided by the installer.

Dec 23, 2010 | Water Heaters

2 Answers

My reliance sta-kleen 502 is leaking. The water is dripping on top of the pilot light, extinguishing the flame . Please advise me with step by step instructions to diagnose and attempt fix this myself....


If you have a leaking water heater there is a serious problem.
http://waterheatertimer.org/Water-heater-leaking.html
Page shows how to limp along on a leaking water heater if your water heater needs replacement.

One of three things is causing the water:
1) Loose water connection on top of tank that is dripping down inside tank >> check pipes on top of tank.

2) The vent is clogged or not working correctly causing condensation inside flue pipe.
Condensation water is dripping back down inside tank.
Problem means possible CO poisoning if gas is not venting.
Look at vent pipe to see if joints are corroded.
Use long fireplace match > light match and put into draft hood at top of tank and see if smoke goes up.
Put hand at draft hood opening when water heater turns on to see if vent gas enters home.
Do same test when furnace turns on to see if furnace vent is pushing back into water heater.
Does water heater vent inside same pipe as furnace? You may need to set up separate vent for water heater if furnace gasses are pushing back into home.
Check furnace vent for obstructions.
Look at vent stack top of home to see if hood is in place.
Check if bird nest is built inside warm vent pipe.
Improper flue is top priority for getting fixed so vent gasses properly escape home.
You may have to call a plumber.
Professional plumbing forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/

3) Your water heater is rusted out.
A rusted tank has to be replaced.
It cannot be repaired.
However, before replacing tank, you do not want a tank failure where tank ruptures and water runs inside home until water is shut off.
This will cause major damage.
Protect yourself first.
Turn off water valve above tank.
Move gas knob to 'pilot' so burner is not heating water.
Open tub spout on hot side to relieve pressure on tank so it will not rupture.

Now you're protected.
Link above shows how to limp along on failed tank until you can replace heater.

You need a new gas water heater from Lowes or Home Depot
Look at label on side of you tank for gallons and btu's of your water heater.
Measure height to flue pipe so you get same height water heater, so pipes don't have to be changed.
You need a pipe wrench and teflon tape which will be wrapped on each pipe thread when pipes are reassembled.

Step1) Drain water heater using valve at bottom of tank.
http://waterheatertimer.org/Water-heater-will-not-drain.html

2) Turn off gas valve going into heater.
When gas valve is perpendicular to gas line, then gas is off.
Dissemble gas line to water heater.

3) Disconnect flue pipe and support flue pipe with wire so it doesn't not fall down. Flue pipe joints should be held together at each joint with 3 screws.

4) Turn off water. Shut off valve is on COLD side.
Disconnect water pipes.

5) Move old water heater out of way.

6) Set new water heater in place. Put water heater in drip pan.

7) Connect water pipes >> cold goes to side marked cold.
Hot to hot.
Buy new flexible water connector pipes at home center for easy installation of water pipes.

8) Connect gas line exactly as it was connected before.
Home center sells flexible gas line connector for easy installation of gas line.
To test for gas leak after installation, mix liquid soap with water and put around gas line joints to see if there are bubbles.
Natural gas has less pressure than water lines, so gas pipes are easy to seal with ordinary wrench.

9) install TP pipe that runs to floor. Use old one off old heater.

10) Fill tank completely with water until water is coming out of tub spout.

11) Turn on gas, and light pilot as shown in manual.
New gas heater sometimes have small water leak when first fired up, so ignore a bit of water.

12) Save water heater manual like it is gold, and read everything in manual.

Dec 18, 2010 | Water Heaters

1 Answer

How do I change the heating element on my 50 gallon electric Reliance 501 hot water heater? Where can I get the heating elements?


Buy elements at local hardware store or home center, like Lowes
Look at label on side of tank.
Label shows element wattage.
Element is also printed on end of element in tiny letters-numbers.
Typical elements are 4500 and 5500 watts.
Tank needs 10 gauge wire and 30 amp breaker for 5500 watt element.

Water heaters are fully repairable by homeowner.

1) Have you tested water heater to see if element is problem? You need cheap multi-meter from Home Depot.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) To change element
a) turn off power
b) drain water from drain valve ... once it starts draining, loosen element slightly while tank still has weight to hold against you turning element wrench.
Here's what to do if water heater won't drain:
http://waterheatertimer.org/Water-heater-will-not-drain.html
c) open covers on tank, remove element using element-wrench from hardware store or home center.
If element won't come out:
http://waterheatertimer.org/How-to-remove-old-water-heater-element.html
d) Clean out tank if needed.
e) Replace element.
f) Fill tank entirely with water before turning on power or element will burn out.
g) Once tank is filled, and water flows steady out of tub spout, turn on power.
Each steps above is shown on following link:
http://waterheatertimer.org/How-to-clean-sediment-out-of-electric-water-heater.html

3) You need to buy some things:
Screw-in type (not bolt-in type) Element that matches wattage on tank label. New Element comes with washer.
Inexpensive Element wrench.
Inexpensive multimeter if you are going to test parts first.
Some pieces of pipe and hose if tank sediment needs to be cleaned out.
Washing machine hose if tank will not drain (return after job is done).

4) Also:
You need flat tip and phillips screwdriver.
Lighting to work on tank
Some WD-40 if element is stuck in place.
Garden hose to drain tank.
Shop vac and duct tape if you need to vacuum out sediment.
Tarp to protect floor and carpet
Maybe a knife to cut back insulation on wire if wire is burned at element.

Web links above go through entire process step by step.
Add a comment if you need more help, I'll be back around 5 CST

Nov 30, 2010 | RELIANCE ELECTRIC WATER HEATER

2 Answers

My water heater is leaking a lot. water comes from the down bellow. It started like three months ago but it is getting worst Do I need to replace it? how much it will cost a similar one?


It sounds like you need to replace it, Actual cost can very widrly depending on your location but I would say $350-400 is probably close. Plus installation unless you can do it yourself. Hope this helps. Thanks

Nov 23, 2010 | Rheem 50 GAL ELEC TALL Water Heater 6YR SC...

2 Answers

Safety valve spits out water when water gets warm


You'll probably have to install a small expansion tank on the line. They are available at Home Depot, etc and they should be able to help you size it appropriately. The directions with them are pretty straightforward. Good luck.

Mar 24, 2010 | RTO Atwood DSI-RV Water Heater-6 Gallon

1 Answer

General Electric GE SmartWater heater problem


most units from GE come with a 3 year manufactures warantee and the home depot should have no probleme giving you a new one off the shelf with your receipt they will send it back and get there money back from GE so they pass it on to you. it would cost you the same amount to fix that one then to buy a new but yours is still under warantee untill july. hope it works out for you.

Jan 04, 2009 | General Electric GE SmartWater Household...

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