Question about Panasonic Lumix DMC-FX500 Digital Camera

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My DMC_FX500 When in a record mode after about 10 seconds the LCD comes up withe the message ... "Please Turn Camera Off and then On Again". The lens retracts and then extends again but this message reappears whenever the camera is turned off and then on again. Can still view previous pictures I Can take pictures within that 10 seconds Only. Any ideas what might be causing this message to appear? I Have "dampened" a cotton earbud with Isoproply alcohol and cleaned inside the battery compartment well. Also the battery contacts and the charger the same way. Also I have Replaced the Internal Backup Battery.. Still the same Problem.. Firmware Version Is 1.0 and spent days googling but cant get an update Any help would be appreciated email me please with solution..Thankyou harrisintecatgmaildotcom

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 11, 2011

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