I have an advent laptop and the cd rom does not play any cds or dvds anymore. i have checked the device manager and it came up with the following message Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) it will not load driver software does this mean i will have to replace it? MANY THANKS IN ADVANCE

click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area

hope this helps

before making any changes or commitments to buy new cd/dvd
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Try going into device manager,select this device from the list and follow the troubleshooting guide for your cd/dvd drive

Do the following:
1- Right Click my computer.
2- Select Manage.
3- Select Device Manager.
4- Select from the right pane , DVD/CD-ROM Drive.
5- See what comes under it , and read the letters.

CD-R = Only read CD
CD-RW = Read & Write CD
DVD-R = Read DVD & CD (mostly write CD also)
DVD-RW = Read and Write everything Except DVD-Dl

I hope this helps

you were saying some? and not all the cds and dvds? it may be that those other discs are unreadable anymore caused by scratches, marks, or the like. if other discs can be read then the player is all good. also check what file format you are trying to play. it may also be that the file format you are playing is not compatible with the program you are using to play it with like windows media player, media classic, etc.

CD ROM drive will play only 700 mb CD disks(normal CDs)...and not play DVD disks...u need DVD ROM drive to play DVDs....there is a big difference among both in it's function.
a DVD drive "may" play both DVDs and CDs....
but
a CD drive will "only" play CDs

there is no problem with your driver but definitely you have a broken cd rom, you may need a cd rom replacement

Hi, your pc might have a hardware problem issue.
The disc drive might have gone bad already and need to be replace it. If the laptop is still under warranty, I would go ahead and consult with the manufacture for replacement.
yourcan verify if the window is cause the problem by right click on My Computer icon on your desktop and select Manage and Device Manager. If you can see the DVD/CD ROM drive status with Plus sign next to it, click on the plus sight and you should see your dvd/cd rom drive install on your Laptop. This mean window is reconizing the device but the device doesn't read the disc because it has a problem.
Hope this help.
Kam

try removing the digital setting , IN XP
right click on my computer /manage
device manager
open dvd/cd rom device
right click on cd /properties
click on properties tab
remove check for enable digital cd audio

How to or can't boot from a CD or DVD. If the computer is loading to an error message when attempting to boot to ... Not all CDs and DVDs are bootable; in order to boot from a CD .

Read and follow instructions, Good Luck please dont for get to Vote/Thank You.