Question about HP DeskJet 5550 InkJet Printer

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Printer Assistant After converting from Windows XP to Vista, the printer assistant doesn't seem to run properly and I cannot view the ink levels. I have checked on the HP website that the latest driver is installed correctly.

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  • wcoleiro Jul 30, 2008

    I have the same problem as aitchbone's Printer Assistant, HP Deskjet 5550 Inkjet Printer when I converted from Windows 98 to VISTA. Can you offer a solution.

    W. Coleiro

    wcoleiro@maltanet.net

  • Anonymous Feb 06, 2009

    HP says the problem is the NOT full-function driver available from Microsoft or HP for this "old" printer. The XP version of Printer Assistant will run, but cannot 'talk' to the DJ5550 properly. Sad, but true.

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OH my boy i had the same problem and i went back to xp

Posted on Jun 21, 2008

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2 Answers

How can i check which ink are out


Your printer should have come with a disk. This disk would have installed the necessary program that runs printing jobs, as well as keeps track of the ink level. Locate this program on your computer (may be under All Programs, Accessories under the Start Menu).
If not, Go into the Control Panel: (see below)
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Above, you see "Hardware and Sound"; and below that shows "View Devices and Printers. Click on this. It will then bring you into the below dialogue box, of which shows any and all printers currently installed and which are being used. (see below)


carsandcomps_4.jpg

Once you have located your printer here - (name etc). Go into your Start Menu: In the Search Box at the bottom type "programs"; look for the words "show which programs are installed on your computer", should be the fourth in the list. Below is what the list will look like. Find your printer here to ensure it's installed.

carsandcomps_5.jpg

Once you have determined it's installed, you need to locate the printer program in your file system. Once you retrieve this, click it to open it. The program should allow you to view the ink levels. With most printers, when ink is low it will automatically open a dialogue box showing the ink levels for each cartridge. If you're printer is not equipped with this feature, then the only way to know if any need changed is when printing a document, and any color is not present.
I apologize for such a long response, as I wanted you to know how to access these files. If you are printing, and all colors appear to be present, without fading, or "blotchy" spots, then your cartridges are still good. You should be able to do a print test (calibration or alignment test) to determine this as well.
Please let me know if you need further assistance.
carsandcomps,
Guru, Premium Expert, Phone Support, Live Chat @ Fixya.com

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How do I check the cartridge ink level for an HP 6940? I'm running Microsoft Windows 7.


Start the HP Printing Assistant Software that was provided with the printer.
Click Utilities.
Click to check the Ink Levels.

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Have HP Deskjet 940c on Windows 7. Only drivers available are from Win 7 but those drivers no longer display ink levels. What does?


Find another computer (laptop?) that is running Windows XP or Vista. Install the HP device-drivers.
Connect the printer to that other computer, and use the software to display the ink-levels.

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The colour ink is not printing properly on my hp deskjet 5550 printer and I can't find how to do a clean


Hi there,
  1. Click Start , click All Programs , click Hewlett-Packard , and then click Printer Assistant .
  2. Click Utilities .
  3. Click View ink levels .
    • If a cartridge is low on ink, discontinue these steps, replace the cartridge, and then try printing again.
    • If the cartridges contain a sufficient amount of ink, continue to the next step.
  4. Click Printer Maintenance .
  5. Click Clean Cartridges .
  6. Follow the on-screen instructions.
PLease note the if you do not take prints regularly there are chances that the ink has dried up in that case refill or replace the cartridge.

Hope this helps. Please rate my response.
Thanks.
HAve a good day.

Nov 26, 2009 | HP DeskJet 5550 InkJet Printer

1 Answer

I have Deskjet5550 and since I recently purchased


You may want to reinstall the printer software to correct this.
The drivers will be different and the software may not run the same due to Vista update.

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1 Answer

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i think the problem is on that software.pls check the software cd or DVd. if it is fully compatible with windows vista.

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1 Answer

Ink level didn't change


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  1. Click Start or c01319360.gif , click All Programs , click Hewlett-Packard , and then click Printer Assistant .
  2. Click Utilities .
  3. Click View ink levels .
    • If a cartridge is low on ink, discontinue these steps, replace the cartridge, and then try printing again.
    • If the cartridges contain a sufficient amount of ink, continue to the next step.
  4. Click Printer Maintenance .
  5. Click Clean Cartridges .
  6. Follow the on-screen instructions.
ISSUE: After installing a new HP Inkjet print cartridge, the ink level indicator remains at the previous level. SOLUTION: Continue to print and ignore the ink level indicator. The print cartridge is full of ink, it just is not being measured accurately.


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I hooked up the printer to my old computer which has Windows XP. My new computer has Vista. The problem is with Vista as it does not allow me access to the ink monitor levels as is not the case with XP. This is one problem that I have noticed with Vista and would like to know if there is a quick fix for this. How can they put out a product inferior to Windows XP? There must be a download of some kind to fix this problem.

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HP printer assistant deskjet 5550


I just had an online chat with a HP Technician, who told me that in Windows Vista, we no longer can access the Toolbox. But...here's another solution...I tried it and it works perfectly. Go to this web site: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpd09173&dlc=en

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