Camera lense will not retract when shut off. Not able to take any pictures, but can view pix from card. Replaced batteries and tried hooking camera to view pix on TV but still not able to use....has E18 error code on screen.
Canon S2 Is
The button you press to focus and snap picture does not work at all. At first I was having a problem with it not wanting to focus. Now I can't take a picture at all.
Is this a matter of replacing one thing or more? Is this something worth fixing? Should I just get a new camera? I am just not sure what to do.
Thanks for your help.
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Try removing the batteries and cleaning the contacts inside the battery compartment with a cotton swab "dampened" with rubbing alcohol. Also you'll want to clean the battery and charger the same way. Thank you, Dana
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.
The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.
I have had several digital cameras that when the lens is extended and the camera is dropped or the lens is bumped, the lens itself will become "off track" and will not retract or work without have the whole camera taken apart
I won't say this is a solution but to prevent the lens retraction E18 message which seems to be common with Canon zoom lenses, I put the extension tube on mine. Sometimes I put a polarizer lens on it but usually I just leave it on to protect the lens when it is on. I have dropped it (on the carpeting at home) and never had a problem. If you have a Canon with a zoom lens, get a lens hood for it ASAP!! My wife's A520 has one on hers too. No problems.
There are lots of other places on the web with suggested fixes. Keep looking and keep enjoying this camera. Merry Christmas all.
the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.