Question about Sony Cyber-shot DSC-W55 Digital Camera

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When power turned on. The word access appears. Then an alarm sounds & the lens moves in and out and the words turn the power off and on again appears. This is repeated each time the power is turned off & on. I have replaced the battery.

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I have exactly the same problem. i have tried tapping it gently, hitting it hard, changing the battery etc. nothing seemed to work. i guess the best bet is to take it to a service centre

Posted on Sep 17, 2010

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Camera not working


The word ACCESS appears in the LCD and the digital camera does not respond. Solution
sp.gif sp.gif If the camera appears to freeze or lock and the word ACCESS is displayed in the LCD, then a problem has occurred during the reading or writing of data on the Memory Stick® media. This could be caused by the media, or the camera itself.
Follow the steps below to troubleshoot this issue.
  1. Perform a power reset on the camera.
  2. If the issue is not resolved, turn off the camera.
  3. Remove the Memory Stick® media from the camera.
  4. Clean the metal contacts on the Memory Stick media with a soft, dry cloth or clean pencil eraser.
  5. Reinsert the Memory Stick media into the camera.
  6. Turn on the camera.
  7. If the issue reoccurs, turn off the camera.
  8. Remove the Memory Stick media from the camera.
  9. Insert a different Memory Stick media.
  10. Turn on the camera. NOTE: If the issue does not occur with different Memory Stick media, the previous Memory Stick media may be faulty and should be discarded.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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sp.gif sp.gif Cybershot Digital Still Camera Last Modified Date: 03-04-2010sp.gifID: C267279

Jul 23, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

"Access? & ?Turn the power off and on again? keep appearing


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Mar 04, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

Getting access


Was your unit dropped, or maybe left with the lens protruding? Seems you have a problem with the lens assy(stucked), during start-up, it will initialize to check if all systems go, if not then it will display turn off and on again. thanks

Sep 06, 2007 | Sony Cyber-shot DSC-W30 Digital Camera

1 Answer

Camera will not go past this mode.


Firmware problem. Check your Manuel for fault types contact Sony Tech support Team

Jul 11, 2007 | Sony Cyber-shot DSC-W70 Digital Camera

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