Question about Kenmore Washing Machines
The control can be unlocked by pressing and holding
the Drain/Spin button for 3 seconds or until the
Control Locked indicator turns off. Unplug the machine for
at least 30 minutes to forcibly reset the control and make sure and
eliminate the possibility of an electronic glitch if the Drain/Spin
button does not unlock it. Replace the control if unplugging and the Drain/Spin button fails to unlock it.
Remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.
Once the panel is off, reach up along the inside of the front panel and locate the bottom of the door lock and switch assembly on the right side. Locate the tear-drop shaped tab then gently pull it down until a click is heard, and then open the door.
The door lock and switch assembly may need to be replaced if the problem persists.
Posted on Sep 17, 2010
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Posted on Jan 02, 2017
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