Question about LG KP500 Cookie black on T-Mobile U-Fix £25 Text , with 30 mins & 500 txts a month Cell Phone

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I need to enter a puk code, how do i find this ????

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Hi,

If you need the PUK ( Personal Unblocking Key ) for your phone, you will have to contact your mobile phone service provider.

PUK code is related to the SIM card you are using and not the phone. So, kindly call the Customer support of your mobile service provider and they will provide you with the PUK code free of charge.

Also, entering a wrong PUK code ten times in a row disables the SIM card permanently. So, please be careful while entering the PUK code.

Hope this solves your problem. Thanks for using FixYa.

Posted on Sep 17, 2010

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Posted on Jan 02, 2017

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2 Answers

Code to unblock puk codes


to my knowledge, this cannot happen without someone actually locking the sim, so you may want to contact your employer, but just in case your employer doesn't know whats happening,
here are instructions to find your puk code for att, if you have a different carrier, contact their customer support for further instruction

Obtain a PUK Code

Instructions: When the error message "ENTER PUK CODE" is shown on the screen of the device:
  1. Log into myAT&T.
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.
Unblock SIM Card
  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.
If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.

... good luck

Jan 05, 2014 | Samsung Cell Phones

1 Answer

I need a puk code


Assuming you are an AT&T Customer
When the error message "ENTER PUK CODE" is shown on the screen of the device:
  1. Log into myAT&T.
  2. Select Wireless from the myAT&T tab at the top of the page.
  3. Select Phone/Device.
  4. Click Unblock SIM Card.
  5. A new page will open, containing the PUK code for your phone. Enter the code on your phone's screen to unblock the SIM and create a new PIN.
Unblock SIM Card
  1. Enter the eight-digit PUK code on the phone, then press OK/Yes.
    Note: Some Motorola phone users need to enter **05* if "enter PUK" is not already displayed. After entering **05*, enter the eight-digit PUK code and press OK.
  2. Select a new PIN code, then press OK/Yes.
  3. Re-enter the PIN code, then press OK/Yes.
  4. If the codes were entered successfully, the phone is ready for use.
If the incorrect PUK code is entered 10 times in a row, the SIM card becomes permanently locked and a new SIM card must be purchased. If the device is requesting PUK2, call Customer Care at 800-331-0500.
If you need additional assistance, get more help here.

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2 Answers

Puk blocked


For PUK codes, you can attempt 10x to enter the PUK codes in your phone. Once you enter incorrect PUK codes 10x,you'll recieve PUK blocked then what you need is to enter the PUK2. Make sure that you will enter the PUK2 correctly because if you enter incorrect PUK codes 10x,you'll recieve PUK BLOCKED error again. This time,you need to ask your service provider for SIM replacement.

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Jow to unlock sim card


  • 'SIM Card Locked'
  • 'Your SIM card has been security locked. Please contact Customer Care for a PUK number.'
  • 'Code: SIM6'
  • 'Enter PUK code'
  • 'PIN code blocked. Enter PUK code:'
To enter a PUK code and unblock the PIN, follow these steps:
Important: You must call T-Mobile Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

  • Access the Phone application.
  • Enter the following string: **05*[PUK]*[new pin]*[new pin]#.
    • The brackets [ ] in the steps should not be entered. They denote placeholder information. For example, when you see [PUK], only enter the PUK code itself.
    • The command is executed when the pound # key is entered. You do not need to press the Send key.
    • The device pauses for 5 to 10 seconds while updating the new PIN.
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