Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
I get calls about this all the time. The most common reason for this is the shiny reflector for the Ending Sensor is dirty. It is best to clean this with a cotton swab and a few drops of rubbing alcohol.
Although it is possible that one of the sensors has gone bad. The Panasonic User utility is very basic, but if you have access to the Service Utility it will help pin-point which sensor is causing the problem.
Out of all the calls I've taken relating to this same issue, only two or three situations have been resolved by replacing the sensor - all the rest have just been dirty.
Posted on Dec 02, 2008
SOURCE: error message -4431
If the scanners keeps blinking while powering on, it is because it has not been intialised. Check for loose shreds of paper in the paper path. Unless the scanner intialises, it cannot scan. If simpel 'countonly' option works, then the scanner is okay.
S. Mohan, Chennai, India
Posted on Mar 18, 2009
I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India
Posted on Mar 28, 2009
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