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What is c-motech runtime device change - Computers & Internet

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  • Michael Rose Sep 17, 2010

    yes its sprint smartview and yes i get it regularly, i have windows 7 home premium on a gateway nv79 64 bit

  • Michael Rose Sep 17, 2010

    yep, the software and the aircard, i have an nv79 gateway with windows 7home pemium and a 64-bit op. sys.

  • Michael Rose Sep 17, 2010

    thanks hmerchant, again you are a grrrrrrreat help!!!!

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Hi,

This error message is related to CMOtech, which is a USB wireless modem.

Please let us know whether you have Sprint Smartview software installed in your PC? (Check C:Program Files\Sprint\Sprint SmartView)

Also, let us know whether you get this error message regularly and also the operating system of your computer.

Kindly reply to this post with the details. Thanks for using FixYa.

Posted on Sep 17, 2010

  • AliTech110
    AliTech110 Sep 17, 2010

    Many thanks for the reply.



    To resolve this issue, you will have to uninstall your Sprint Smartview software and then re-install the same Sprint Smartview software.

    Note: After re-installing Sprint Smartview software, you will likely have to reconfigure the TCP/IP settings according to the instructions you received with the software or via Tech Support from your Sprint provider. If you do not have the configuration instructions, kindly contact Sprint customer support before uninstalling the software.



    Hope this solves your problem. For more help and clarifications, please feel free to reply to this post.



    Thanks once again.

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