You can solve this problem yourself by just following the below steps
1.Turn on the HP printer and flip open the top cover.
2.Hold the "Resume" button until the carriage assembly moves to the left side of the printer.
3.Flip up the print head latch on the carriage.
4.Use the handle to pull the print head up and out of its cavity.
5.Shake the new print head five or six times before removing its packaging.
6.Take the protective caps off the new print head. Do not shake the print head after removing the caps.
7.Press the print head firmly into the printer using the color-coded slots as a guide.
8.Close the print head latch and press down firmly.
9.Close the printer's top cover. The printer will automatically align the new print head and print an alignment page.
Thanks.
Have a great day.
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