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Fabric softener dispenser will not empty during rinse cycle (or anytime)

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Hi,
Here is a tip that I wrote about what I found out about the fabric softener notdispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going intowasher

heatman101

Posted on Sep 17, 2010

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Posted on Jan 02, 2017

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How to add fabric softner to the amana washer with locking lid


Check and see if there is a cup in the top of the agitator. Some machines have you put it there, turning back and forth during wash doesn't bother it, but the spin to empty the wash water causes the softener to go out through slots in the top of the cup and be held in the agitator. when it stops the softener drains into the tub, ready for the rinse cycle.

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You have low water pressure which wont reach the dispenser drawer during rinse cycle. Clean the feed pipe in case there's dirt in the feed gauze located at the back of the machine. The mould on the rubber is dirt in the machinme. A mixture of 1 cap of bleach and 1 small tub of Swarfega mixed with water and put into the drum on an empty wash will stop it geting worse but it cant be removed.

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Fabric softener doesn't empty during wash. I use he softener, and don't overfill the basin. The washing machine completes the cycle, but the softener doesn't empty.


my son had this same problem and when we took the dispenser out and checked the hoses they were clogged with semi hardened fabric softener that didn't pass through. they always used a warm wash with a cold rinse and since i told them to use a hot water wash with a cold rinse at least once a month they have not had a problem. hope this helps.

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Remove the dispenser cup and clean it. Be sure to use He soap.

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1 Answer

Fabric Softener & bleach dispensing


The control board program has many sensors built into the unit to determine when to dispense the bleach and the softener.  LG tech documents doesn't list when these liquids are dispensed so there must be a program that matches the current operation and loads of each wash program.  That's the best answer I can give you at this time.

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Rinse cycle


di you try to remove the drawer completely and check for a blockage under he dispenser itself.(sometimes te fabric softener can get kinda gunky.. if you extend the dispenser you see a little black tab in top left corner, push it down and dispenser will release, just in case you didnt know that

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I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.

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Fabric Softener doesn't empty


My husband just fixed ours after not seeing a solution on any other site. He pulled out the dispensing unit and pulled off the blue plastic piece on the top of the fabric softener and bleaching section. He then ran warm/hot water (not boiling hot) through the holes where the fabric softener is suppose to flow through. This cleaned out excess fabric softener that had coagulated in the elbow and blocked the flow of softener to the unit.

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