Question about Whirlpool GR2SHKXMB Top Freezer Refrigerator

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Ice is forming in the bottom of the freezer and is then melting and dripping into the fridge. I was told the line to the drainpan is frozen so water won't drain. I was also told that there is heating element of some sort that can be placed on the line to stop this from occuring. I need one of those and I need to know more or less where that line is located and where/how to install. Any assistance that would be provided would really help me out and be much appreicated. Thanks in advance.

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1 Answer

Water leaking from bottom front, ice in bottom of freezer


Your drain line form the evaporator is clogged. Locate the drain under the back and use a wet/dry vacuum to unclogged drain. The drain line can be also blocked by excessive ice buildup from incomplete defrosting. Remove frozen foods and open door to freezer section and remove power and manually defrost unit. Once ice is stopped melting try vacuuming the drain line again. Sometime drain line gets clogged with debris such as garden peas, corn, wrapping and the like. Once drain line is cleared the water and ice on the freezer bottom should stop forming.
Hope this helps

Dec 12, 2014 | Refrigerators

1 Answer

Water leaked from below refridgerator. Drip pan was not full. where woudl water come form and why? Unit is not eve 1 year old. mdel # KSCS 25 FVss


The evaporator coil is in the freezer. When it goes into defrost, that water should go down a drain in the freezer into the drain pan. Open the freezer door and see if there is any ice in the very bottom of the freezer compartment. If so, then the drain may be clogged and will have to be cleared. It is necessary to remove all of the racks and baskets to get to the sheet metal that covers the coil. Remove that panel to get to the evap coil and look below it to find the drain. It may be necessary to use a hair dryer to CAREFULLY melt any ice. Be careful not to melt the plastic liner. When you think you have the drain cleared, check it with a large glass of hot water.
If there is no ice in the bottom of the freezer, take the grill off the bottom of the fridge to see if there are any leaks under the fridge.
Could also be a pin hole leak in the water supply line to the fridge.

Mar 03, 2010 | KitchenAid KSCS25FVSS Stainless Steel Side...

1 Answer

Dripping from freezer


WATER DRIPPING FROM THE FREEZER DOWN TO THE FRIDGE SECTION MEANS YOU HAVE A CLOGGED DRAIN, WHEN THE FRIDGE GOES INTO DEFROST CYCLE, IT MELTS THE ICE FROM THE COIL, THIS WATER HAS TO GO DOWN THE DRAIN TO THE TRAY LOCATED UNDER THE FRIDGE BY THE COMPRESSOR, BUT SINCE UR DRAINIS IS FROZEN, THE WATERS HAS TO FIND ITS WAY OUT SOMETIMES DRIPS TRU THE AIR VENT, AN RUNS DOWN TO THE BOTTOM OF THE FRIGDGE SIDE, AN WHEN YOU OPEN THE DOOR YOU WONT SEE IT, BUT U WILL NOTICE THE WATER ON THE FRONT LATER U JUST WONT KNOW WHERE IT CAME FROM...!

IF THE FAN IS NOT RUNNING YOU MIGHT HAVE TO REMOVE THE PANEL ON THE FREEZER SIDE AN SEE WHAT IS GOING ON, A BAD DEFROST DRAIN CAN CAUSE ICE ACCUMULATIONS TO THE POINT WHERE THE ICE WOULD BE SO MUCH AN NOT ALLOW THE FAN BLADES TO SPIN, CAUSING THE FAN MOTOR TO BURN, AN OVERHEAT , BUT THE PROBLEM WOULD BE THE DRAIN, AN THE WATER YOU SEE IS THE WATERR THAT MELTS FROM THE DEFROST CYCLE

Feb 01, 2010 | Refrigerators

1 Answer

There is water dripping down the inside back of the freezer side


Had this happen twice. My problem was the drain line that goes to the pan underneath was plugged. Had to pull it apart to get to the drain and unplug it.

May 23, 2017 | Refrigerators

1 Answer

Ice repeatedly forms at the bottom of the freezer compartment. Eventually it reaches the door and water leaks out. Signature Series Frostfree Model HMG51108


Your defrost drain line is frozen up.
Turn off fridge, remove bottom freezer drawers.
Remove visible ice.
Take a hair dryer and melt ice at the back of the freezer at the drain pan.
Pour a water and bleach mixture through drain hole.
This procedure could take a hour or more.

Feb 21, 2009 | Admiral 26 cu. ft. Side-By-Side...

1 Answer

Our Whirlpool top freezer unit is leaking water into the refrigerator. The model number is ET21NKXGW01 and at the top of the inside of the fridge, water is draining out into the fridge. The defrosting...


We were able to fix the freezer water leak. We unscrewed the false freezer floor and the inside back panel. Ice had accumulated on the freezer floor and the defrosting drain was frozen. We removed the ice by using a blow dryer then poured boiling hot water onto the frozen drain hole. The frozen water in the drain pipe hole eventually melted and the water released into the defrosting drip pan at the bottom of the refrigerator. Problem solved. We no longer have water leaking into the refrigerator.

Aug 05, 2008 | Refrigerators

2 Answers

Bottom of freezer has water dripping into it


A bad freezer door seal causes condensation that freezes at the bottom of the unit. I realize you said the drip pan was full of ice, but if the drain is clogged, that will happen. If that unit has the pan at the very bottom, condensation can also contribute to this.

Jun 17, 2008 | Maytag 25.6 cu. ft. Wide-By-Side...

2 Answers

Magic chef fridge #ctb1722grq


Behind the panel in the freezer there is a drain hole that is underneath the evaporator.  It is frozen over.  Take the back panel off and get all of the ice out and run hot water down the drain until it is clear.  When the unit goes into defrost some of that ice melts and drips down thru the vent into the fridge section.

Oct 20, 2007 | Frigidaire FRT17G4B Top Freezer...

1 Answer

My Jennair Side by side has ice in freezer bottom and leaks water


This sounds like the defrost drain line is clogged and frozen. Every 8-12 hours the defrost cycle melts the ice buildup on the coils and is supposed to drain out to the pan under the fridge. Once this is blocked or freezes up the next cycles continue to put liquid water over the existing ice which then freezes, etc. till finall the area is frozen enough for water to find it's way out the door seals. You will need to take the back interior panel off the freezer side to view the coils and drain line. It will take lots of hot water to melt the ice in the drain area and the drain line in order to run a cleaning tube (basically a piece of 1/4" tubing like the water line tubing a couple feet long that you can force down the drain to make sure it's not plugged). Once you push the cleaning tube down the drain and can see it come out the other end in the drip tray pull it back out and pour hot water down it once more to watch that it drains fast. That should do it!

Feb 08, 2007 | Maytag MZD2665HE Side by Side Refrigerator

1 Answer

Ice forming in bottom of freezer


Rita, your drain hole is frozen over and when your refer goes into defrost the water is running out into the cabinet instead of down the drain hole. Remove the evaporator cover and poor some boiling water in the evaporator drip pan. This should melt the ice and clear the drain hole....Catriver...post back.

Aug 16, 2006 | Frigidaire FRS26KF5C Side by Side...

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