Question about Tomtom GO 300 GPS Receiver

1 Answer

TomTom Home Had my Tomtom Go300 for quite a while but just tried to register and update so can download map of Spain for holidays. Have downloaded TomTom Home and as suggested have tried to create back up before I do anything else. Instructions say when I plug in my Tomtom the computer should recognise it and then do everything itself. Although the device is recognised by the computer nothing else happens. Have downloaded software again and checked for updates but nothing happens. Any one any advice please?

Posted by on

  • 3 more comments 
  • Mikeiv May 27, 2008

    I downloaded TT home version 2 for my TT Go 300. Connected TT to my PC and can see the SD Card in My Computer but every time I run Home software it tells me to connect. I login but still nothing happens. I go back to Home software and click “Update my device” and the same screen opens telling me to connect my TT to my PC even though it is connected. Please help



    Mike

  • GJW5 May 31, 2008

    exact same problem here.

  • Anonymous Jun 11, 2008

    I have he same problem. I connect the devise to the computer which it recognized it; but the computer nor the devises prompt me to do anything. I bought a 2GB SD card to try to download map updates and then transfer them to my devise by inserting the SD card. Now this is my intention. I do not know if it will work.

  • Anonymous Jun 15, 2008

    yes i have a 300 go tom tom also, i have paid and received camera positioning software on my computer. i downloaded tom tom home and followed instructions to no avail. nothing works. i have rebooted computer, reset tom tom, over and over again.i have re installed tom tom home again.

    i tried using a lead and disc and had no joy .

  • Adlerhorst Jul 11, 2008

    Tom TOm Home does not recognize T T Go 300. Fix from T.T. customer Service did not work. Told me to uninstall Home 3.2 Install 1.2 then get updates. Could not find 1.2. Called back they said not to do that. They gave me some Zip file to download and unzip into T.T. Home. Did that. Nothing works. Does not get pass splash screen. Nothing works.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had a similar problem when trying to update my dad’s old TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.

To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).

Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.

However, I updated the Go300 with the available listed free updates, then switched it off.

Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.

So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:

http://www.tomtom.com/support/index.php?Language=1&query=postcode&FID=9852

which I followed and which worked.

Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.

Redd




I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Redd

Posted on Jul 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Free maps downlolad


If/when you've just purchased a (brand) new TomTom GPS, you can register it (at the TomTom.com website) and download the latest map (for your device) .... free ... as part of the latest map guarantee.
Whenever you connect your GPS to the TomTom website (via TomTom HOME), you'll get (free) updates to your current map version - ... but they are NOT new versions of the maps.
To get new versions of your (current) map, you'll need to purchase the update (e.g. online, on the TomTom website). Upon paying for it, you will get the activation codes, etc. for you to download, validate and install the maps.

If your GPS has lifetime maps, (after you have registered), you'll be able to connect (via TomTom HOME) to get the latest map release, without requiring any code/password.

Jun 21, 2013 | Tomtom GPS Devices

1 Answer

I have a Tomtom whichwas given to me as a present but I don't believe it was ever registered can I do it now?


If it was not registered you should register it on the TOMTOM website. You will need to download the TomTom Home software and install it on your computer. When you connect the GPS device to the computer the HOme Application will open and you may be able to update the device.

If is was not used before you may have the right to download the newest version of the map that shipped with the GPS.

Dec 02, 2012 | Tomtom GO GPS Receiver

1 Answer

G730 how do I update maps for Australia


1. If you have TomTom Home application installed, attach your Tomtom to your PC and run the program. Select update map. Options should be offered with prices.
2. Go to TomTom web site. Follow options for maps. Either download/pay for map or apply for a map on an SD card if preferred. Register it at the given site.
3. There are non-TomTom sites offering maps and keygen/codes to unlock them. Not an appropriate solution, though and my mention of them does not imply that I endorse them in any way.

Mar 04, 2010 | Tomtom GO 730 Car GPS Receiver

1 Answer

How do I register my new tomtom


  1. Go to tomtom.com and download the HOME application.
  2. If you unit came with a CD, Home is probably on CD.
  3. Anyways, install HOME then connect unit to computer. Tap Yes when it asks you to connect to computer.
  4. Home should launch and recognize the unit.
  5. You need a valid email address to finalize registration.
  6. It will start downloading update automatically.The map update can be quite long but you have to be patient.
  7. Your guaranty for the latest map update is valid for 30 days (from day of first use)

Jan 02, 2010 | Tomtom GPS Devices

1 Answer

Tomtom xl says no maps available after installing new update from tomtom home


when your registered it with tom tom they take note of your maps
check your online tom tom account and it should let you re-download your maps.

I you backed it up to your computer you can also restore the maps from there with the tomtom home software

Aug 22, 2009 | Tomtom One XL GPS Receiver

3 Answers

Down loading Europe on my TomTom 1/3


Yes you can I have europe and canada on mine.

just plug your tomtom into your computer and start tomtom home

On the computer screen for tomtom select ADD MAPS

Here you can select and buy the maps you need.

Once you have confirmed the purchase you will be given instructions on how to download etc

Some maps may take a little time to install to the tomtom itself.

you should also ensure there is enough space on your tomtom
If not you will have to get an SD memory card.

I use a 4gb one that still has lots of room to spare

Jun 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Threatening shut down


It is probably your internal battery and needs replacement. There is a menu function to not shutdown when loss of power (under battery preference, after screen save). If you don't use the battery, try this.

Jan 29, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

GPS


I found a toll free number for TomTom, called and actually got a real person. My computer recognized the TomTom (TomTom home was version 7. something); my TomTom unit had software that was too old and it did not recognize the TomTom home. Catherine in tech support sent me a download to update the software and it worked. Thanks for getting back to me. I am attaching the link for anyone that needs to update software in their TomTom GO 300:

http://download.tomtom.com/sweet/navcore/navcore_7.162.8492.go-go300-go500.cab

Aug 27, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

TomTom Go300


If you follow the instructions on the Tom Tom support site - It states

1) First download TomTom HOME version 1
it will update the boot code on the card
2) Install TomTom Home Version 2

Aug 25, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Upload latest western europe map v7.20 to TOMTOM 700 not possible


I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Jul 11, 2008 | Tomtom GO 700 GPS Receiver

Not finding what you are looking for?
Tomtom GO 300 GPS Receiver Logo

562 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts

k24674

Level 3 Expert

7987 Answers

yadayada
yadayada

Level 3 Expert

60769 Answers

Will Halftowaite

Level 3 Expert

503 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...