Question about Sirius Car Audio & Video

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Just bought a car and it had hardwired sirius radio already installed. I called and activated it with Sirius radio and tried to get assistance from them on how to get it to work. They gave me instruction on going through a empty radio station, which comes through with static. Somebody who lives in a different state said I shouldn't have static or run through a radio station because its hardwired but they couldn't explain how than I get sirius radio to come through. Can you please help me?

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The "hard wired" version that you speak of apparently only refers to the power supply.Do you have a seperate display for the Sirius unit? Now, you failed to mention the type of radio (factory or aftermarket); so, if you have to use an "empty radio station" then you have an FM modulator. This modulator could wired or wireless. The wired version interrupts the vehicle antenna wire and the station on said modulator is usually preset to either 88.1, 88.3,88.7, or 89.1. There is no need to power this modulator up, it comes on when then Sirius comes on. One way to check for power is to turn on the Sirius unit and tune your radio to an occupied Fm station. Wait a few seconds and listen to the reception. Turn off the Sirius unit, the reception should improve for the occupied station. If it is a wireless FM modulator it also has preset stations that you can change but, extending the wieless antenna will greatly improve your reception of the Sirius stations.

Posted on Sep 17, 2010

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My Sirius radio, factory installed in a 2008 VW R32, won't activate, even after a "soft boot". Sirius mentioned having the dealer do a "hard boot". What is that?


I hope this post finds everyone well who is having difficulties with Sirius Radio's trouble shooting advice to reactivate service. I tried to reactivated my service and had experienced all the problems that everyone has had on these forums. This is what works. It took me a lot of phone calls and I want to get the word out to everyone (regardless of Make, Model or Year of Vehicle)

First, a soft reboot does nothing and there is no such things as 'reseting' the electric system in your car. Second, there is no such thing as a 'hard' reboot to your sirius radio. All a soft reboot will get you is cold legs when you have to hold your car door open for 30 seconds in the middle of winter. All a hard reboot will do is cost you a lot of hard earned money at the dealership. Best case scenario is that your dealer replaces your entire radio and charges you $500+.

WHAT YOU NEED TO DO: Call Sirius Customer Service and ask for Technical Support. Explain to them you are having difficulty obtaining an activation signal. The technical support technician did the following (and it was the most intelligent thing I heard from Sirius)

1. Go turn on your Sirius Radio and tune to Channel 184.

2. The technician put a "dummy" ESN in on my account, refreshed and then re-entered my original ESN back into my account and then re-sent the activation signal. **NOTE** Make sure you write down your original ESN number before you ask to have them do step #2....there is no way for them to recover your original ESN if they put in the 'dummy' ESN and refresh.

3. Within 10 seconds of putting doing step #2, my Sirius Radio said, "Updating Channels" and worked great.

Takeaway from My Experience: I believe that once you let your Sirius Radio Service relapse and/or do not renew your subscription, a signal/frequency is sent to your radio to block service or reactivate your service. The problem must be an internal issue on Sirius where the only fix to stop this signal is to completely clear (or zero) out your original ESN, enter a dummy ESN, refresh and then re-enter your original ESN and then send the activation signal.

I hope this helps everyone.

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