Question about SanDisk Sansa e250 MP3 Player

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Sansa bb0712xab when u power the sansa it will just freez

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  • j123ma May 18, 2008

    when i start it up it gets stuck on the refresh Database, and doesn't do anything else, also the computer can't find the device so i can't reformat it. i have done the system restore thing where you you put it on hold and press rec. button. i need help!

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Firmware upgrade

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Could you tell me how to unlock my mp3. Somebody lock it and i can't not restart it. When i try to open the only think i see is a lock.

Thanks

Cousinviny

Posted on Nov 03, 2008

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1 Answer

My sansa fuze at times freezes. I do not know why,


Hello,

When the blue ring is illuminated, first try the RESET for the Sansa Fuze.
The player should NOT be connected to any other device:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

1d7a380.jpg

When a RESET won't work or the player freezes again, UPDATE the firmware on the player in 2 steps.
The player should NOT be connected to any other device:

> step1: Enable MSC mode
1. Turn device OFF: when the player is frozen first perform step 1 and 2
of the RESET procedure:
1. Slide and hold the Power switch up for approximately 20
seconds.
2. Release the Power switch.
2. Slide the Hold switch down to Lock (orange colored dot showing).

fd30d03.jpg
3. Press and hold the left button ( |<< ) while connecting the device to the PC.

> step 2 : UPDATE the firmware
Use next page for updating the firmware on the player.
http://kb.sandisk.com/app/answers/detail/a_id/278
There are 2 methods for updating, for Windows operating system the
updater ( method 1 ) should work:
Method 1; Use the Sansa Firmware Updater
Method 2: Use the update board / Sansa forum
Look in the Update page for the steps to follow.

Jul 20, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa fuze keeps freezing


Start the sansa updater, set sansa to recovery mode plug into computer. unplug when told sansa should restart (Lock sansa press and hold rec and menu until recovery begins)

Also you can Try
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....

Nov 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa freezes up


Is the Sansa still accessible from the computer? If it is, then your gonna need the latest firmware update.

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

If not, then I suggest turning off the sansa altogether and plugging it into the computer. Then it should automatically turn on when plugged into the computer, and hopefully not shut off. Then do as stated in first few sentences.

CrossCut

Oct 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Freezing fuze


Slide the power switch up all the way and hold it there for fifteen seconds.

Oct 07, 2008 | SanDisk Sansa Fuze MP3 Player

2 Answers

Mp3 problem


my sansadiske250 showing refreshdatabase

Apr 17, 2008 | SanDisk Sansa e260 MP3 Player

17 Answers

Reads Bad Track


If you changed the name of the song then thats the problem just simply change its name back to the original.

If thats not the problem then just delete the song or it will mess your sansa up and download it again for free with limewire

Mar 30, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e250


Every time I go to a MP3 on my "MP3 Player" it freezes
the tip about holding the power botton for like 15 seconds works but I still cant get it to play MP3 without freezing

Mar 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Freezes


Press and hold the power/menu button down for approx. 15-20sec. to reset the player, if the problem continues download latest firmware

  • Some Sansa players needs to be in MSC mode before plugging it in.
  • Plug in your Sansa player and it will automatically check for updates.
  • Mar 17, 2008 | SanDisk Sansa e250 MP3 Player

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